Lead Architect - ServiceNow

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As a Lead Architect at JPMorgan Chase within our Digital Workflows team in our Chief Technology Office function you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern SaaS and Cloud technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.

Job responsibilities

• Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
• Participates in architecture governance bodies
• Evaluates recommendations and provides feedback on new technologies
• Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Maintain current Servicenow certifications, and continuous learning on enhancements and new capabilities
• Provide technical guidance for the Engineering teams assisting with detailed Servicenow technical configurations and code review oversight

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
• Servicenow HRSD, Portal and CSM experience
• AngularJS and React experience

Preferred qualifications, capabilities, and skills

• Servicenow HRSD and CSM certifications preferred
• Servicenow DevOps and SPM experience preferred
• Azure/AWS/GCP experience is a plus
• Ability to manage multiple complex projects concurrently

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.