Client Tax Operations Utility, Tax Relief at Source Analyst

The position is within the Tax Operations Group, whose primary responsibility is to maximise client’s investments by either facilitating effective tax relief at source on our client investment income or retrospectively reclaiming taxes from global tax authorities. This is a high-risk product with diverse market procedures, complex documentary requirements and client specific nuances.

The role requires extensive internal communication with the global client service and relationship management teams, together with regular interaction with sub-custodians, global tax authorities and depositories

Key Responsibilities:

The incumbent will be part of a team of analysts who have responsibility for the following:

Ensuring that Tax documentation and certificates are solicited from our clients and local tax offices across the globe in partnership with the on-boarding and client service team

Validation of tax documents and certificates received in accordance with JPMorgan and market level polices

Lodgement of tax certificates and declarations with sub-custodians and depositories globally to facilitate tax relief

Performing regular reviews of clients to ensure they are receiving the appropriate tax treatment in each global market

Opening client accounts in JPMorgan tax system

Setting of client trading defaults and instruction of stock movements to the appropriate tax rate accounts

Review and verification of other team members work

Publication of reporting to the global client service and relationship management teams

Attending Client Conference Calls providing status updates on Market Openings, Fund Launches, Tax Calls & ensuring that regular metrics and milestones are provided.

Ensure accurate completion of market documentation with market naming conventions, obtain sign-off in line with the JP Morgan & Agent Policy. Arrange for legalisation where required.

Monitor & Maintain changes for a client based on notification of Tax changes.

Relationship building with all key contacts both internal & external.

Liaising with the client to gather the relevant tax documentation to obtain the maximum relief at source for the market and client type

In addition the incumbent will have ownership for specific MIS metrics and will be responsible for reporting to the supervisory and management team on a weekly basis.

Experience / Qualifications:

• Degree qualified or equivalent work experience
• Strong administration and organisational skills
• Enthusiastic and articulate team member, who possess good communication skills
• High degree of accuracy and a good eye for detail
• Strong risk awareness
• Business and customer focused
• Proactive work ethic, innovative and self-motivated
• A flexible and analytical approach to problem solving
• A high level of PC literacy
• Ability to work under pressure and to strict deadlines
• Proven skills in customer service.
• Demonstrate an ability to manage deadlines, prioritise tasks & take ownership of deliverables.
• Proven risk awareness & ability to escalate and manage potential risk.
• Demonstrate the ability to work at an individual level & within a team environment.
• Provide examples around ability to work under pressure.
• Demonstrate strong verbal & written communication skills.

Some teams within the department operate shifts, either on a fixed or rotating basis. Generally the core hours for this position are 9am-5pm, and there is a requirement for some overtime, weekend working and occasional shift work to meet business deadlines. The group is also expected to cover UK Bank Holidays to provide support for clients in overseas markets.

JPMorgan offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan is an Equal Opportunity Employer.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.