Claims Handler - Dispute Resolution

工作内容

What Are We Looking For?

We’re looking for a Motor Personal Injury consultant, based in our Bournemouth, Ipswich or Leeds office. You’ll have great negotiations and relationship-building skills and share our passion for outstanding customer service. You’ll be an empathetic listener who can adapt your style to get the best outcome for your customers. Previous Motor Third Party experience handling liability and personal injury claims is essential. We’re looking for someone with a great work ethic and strong written and verbal communications skills. You will be a brilliant team player who can deal with challenging situations, so if you’re proactive, constructive and organised, we’d love to hear from you!

What Will You Be Doing?

You’ll spend your time in our Bournemouth, Ipswich, Leeds office, on the phone to customers, third party insurers and their representatives negotiating and settling their claims, ensuring you proactively protect our customers interests. You’ll have your own caseload of motor liability claims with associated Personal Injury that you’ll manage from start to finish, putting your problem-solving skills to good use.

You’ll work 35 hours per week, with a minimum of 2 days a week in the office. Hours include 8am – 5:30pm Monday to Friday

About the Rewards

We know that our people are central to our success. So, it’s only right that we reward you with an attractive, competitive salary and benefits package, including:

24 days’ holiday – this increase after two years’ service.

An annual bonus and salary review scheme based on company and personal performance.

A competitive pension for which LV= will pay twice the amount you pay, up to 14%.

The option to buy and sell holiday.

Flexible working opportunities.

A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance).

A generous 25% discount off our general insurance products including home, pet and travel. Up to 50% discount on your car insurance and up to 20% discount from our life products.

Discounted cinema tickets.

LV= is an equal opportunities employer who values a diverse and inclusive workplace. We recognise that people work in different ways, and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their true self to work. We are committed to creating a diverse workforce, we accept applications from everyone regardless of your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities and long-term health conditions

Here at LV= we always love to hear from great people, so don’t forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook.