Workshop Manager

☞ Sytner Group

View: 102

Update day: 07-05-2024

Location: Knutsford North West

Category: Executive management Production / Operation

Industry: Retail Motor Vehicles

Position: Mid-Senior level

Job type: Full-time

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Job content

About the role Are you a great team leader with exceptional inter-personal skills? Are you ready to take things to the next level? Sytner Land Rover Knutsford are currently recruiting for a Workshop Manager. This is a unique opportunity to work with the Land Rover brand at a very exciting time in the brands history. You would be responsible for a technical team of 25 including and Apprentices. About you

Experience in this role or similar is preferred as is the ability to demonstrate knowledge of a workshop environment and running a team of technicians.

Skills

You will need to be skilled in all aspects of working in a high volume prestige workshop. You must be able to demonstrate an ability to ensure repairs are ’Fixed First Visit’ in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess excellent communication skills and a passion with enthusiasm to work with this prestigious brand. The successful candidate will have to:

  • Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
  • Ensure efficient use of materials, equipment and labour resources.
  • Build strong relationships with the brand and have a strong understanding of warranty processes.
  • Actively coach and support the service team to develop individual competencies.
  • Develop training plans for all technical personnel, and play an active role with development.
  • Ensure Health and Safety procedures are observed and maintained at all times.
  • Ensure efficient progression of work through the workshop.
  • To identify key processes and work on improving workshop flow and streamline the customer journey.
  • Increase productivity by removing waste, alongside tracking KPI’s and team management.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
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Deadline: 21-06-2024

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