Website Administrator and Client Support Apprentice

☞ CHOOSEYOUREVENT.COM LIMITED

View: 109

Update day: 07-05-2024

Location: Ilminster South West

Category: Consulting / Customer Service

Industry:

Job type: Apprenticeship

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Job content

Responsible for web admin, social media and updating content. With guidance will move into more commercial responsibilities for corporate and private customers.


Closing date: 19 Jul 2021

Apprenticeship summary

  • Weekly wage

    £180.00

  • Working week

    Monday to Friday Working from home predominantly with regular Teams meetings and weekly catch up

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    21 Sep 2021

  • Date posted

    5 days ago

  • Distance

    132.5 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001733561

  • Positions

    1 available

We are excited to recruit an enthusiastic, hard-working and trustworthy individual to join our established team. The CYE Group is one of the UK’s most established and respected third party websites for sourcing venues and events for corporate and private hire.

The successful candidate would be happy to work from home, with regular catchups both face to face and via Microsoft Teams. All home-working equipment will be provided, and it is our goal to train, and develop the apprentice into a permanent role within the company.

Main Duties:

  • Build and update content for new and existing venues via our content management system
  • Report statistics to clients on performance to-date
  • Communicate via email with clients on updates, and completion
  • Log workload and daily tasks via Microsoft Planner
  • Update social media on new offers, and Industry news

Requirements and prospects

Desired skills

  • Organisation Skills
  • Excellent communication skills
  • Computer Literacy and IT skills
  • Attention to detail
  • Reliable
  • Good Timekeeping
  • Trustworthy

Personal qualities

  • Team Player
  • Reliability
  • Pro-active and abilily to use own initiative
  • Motivated
  • Flexible working approach
  • Friendly and engaging

Desired qualifications

GCSE’s in the A* - C (4 – 9) range or equivalent.

Completion of an initial assessment at College, which will help to decide on the most appropriate programme to meet your needs.

Future prospects

The customer service role may be a gateway to further career opportunities, such as L3 Business Admin or Digital role.

Things to consider

This role is a home-based role, you must have the ability and focus to work from home.

About the employer

Established for over 20 years as one of the industry’s leading venue finding platforms for sourcing venues for corporate events, private hire, weddings and Christmas parties.

Employer

CHOOSEYOUREVENT.COM LIMITED

Address

Winchester House

Dean Gate Avenue

Ilminster

TA1 2UH

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Training

Training provider

Bridgwater & Taunton College

Applications for this apprenticeship are being processed by Bridgwater & Taunton College

Level 2 Apprenticeship Standard No. 122 Customer Service Practitioner:

  • Customer Service Practioner Level 2 Standard - Knowledge, Skills and Behaviours
  • Level 1 Functional Skills English (exemptions apply)
  • Level 1 Functional Skills Maths (exemptions apply)

The successful candidate will also need to complete a diagnostic assessment, which will help us plan the appropriate support required to meet your individual needs.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Deadline: 21-06-2024

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