Waiting Staff

☞ Muthu Clumber Park Hotel and Spa

View: 137

Update day: 07-05-2024

Location: Worksop Yorkshire and the Humber

Category: Food & Beverage Part-time

Industry:

Job type: Part-time, Permanent

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Job content

Job Description – Food Service Staff.

Job Title: Waiter / Waitress.

Reports to: Senior Food & Beverage supervisor

Job Purpose: The smooth running of the Restaurant service and function service, ensuring maximum guest satisfaction, whilst following the set procedures / standards.

Daily Duties:

  • To report to work on time, according to the rota, in the correct uniform in a presentable state, as set out in the staff handbook.
  • Always conduct yourself in a professional manner with the utmost discretion at all times
  • To follow the procedures set out in the Departmental SOP Manuals to ensure the cleanliness of the department is to the correct standard at all times.
  • To follow the correct procedures, as set out in the SOP Manual to ensure the smooth operation of the department during service.
  • To follow the correct procedures to ensure the preparation is completed every day to the required standards for the forthcoming restaurant and function demands.
  • To be careful with crockery & glassware, to minimise breakages.
  • To ensure that guest satisfaction is paramount at all times. Offer all customers and guests, polite, courteous and friendly service, and be prepared to go out of your way to help a customer – this includes having a general knowledge of all the facilities at the Hotel.
  • To act upon instructions given by the F& B Manager or Restaurant Supervisors.
  • To adhere to the statutory licensing legislation, and uphold the conditions of the Liquor licence at all times.
  • To be conversant with the wine list, and wine and beverage service.
  • To “upsell” whenever possible.
  • Check the lounge areas regularly & clear any crockery etc.
  • Help prepare & serve coffee/tea/biscuits for conferences if necessary.
  • Assist in the service of Lunches in the conference rooms, and re servicing of the rooms during the lunch breaks to the required standards if necessary.
  • Collect room service trays from guest rooms.
  • To be aware of the Hotel fire procedures, and to assist as and when necessary.
  • To be aware of the Food Hygiene Safety Act 1990 and its implications in food service. To be aware of the Health & Safety Act and Fire Regulations.
  • To ensure all compliments / complaints are reported to the Management.
  • To report any maintenance issues, and any accidents to the Management.
  • Confident and efficient operation of tills / room billing and cash handling, ensuring all goods taken by the customer are billed for.
  • Any other reasonable tasks as requested by a Manager or Supervisor.
  • To behave with responsibility around the Hotel at all times.

Reference ID: JPL10

Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: £4.62-£8.91 per hour

Additional pay:

  • Tips

Benefits:

  • Discounted or free food
  • Flexible schedule
  • On-site parking

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • catering: 1 year (preferred)

Work remotely:

  • No
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Deadline: 21-06-2024

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