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Job content

Why work for us:

We’re evolving, innovating and growing at a rapid pace and we’re ambitious and excited about the future in every single area of our business in Europe.

Our scale and scope are unmatched – we’re a century-old business that is the world’s largest automotive services company. But that’s not what makes us great. Our 2,500+ team members in Europe do that every day, as they collaborate with each other to bring out the best in everyone.

We thrive on what makes us different – and we empower our people, clients and communities to come together and celebrate each other’s unique abilities and perspectives. Inclusion is an essential part of both our culture and our business strategy.

Our sense of social responsibility is ingrained in our culture. We believe we should be ‘stewards of the world we live in’, so whether it’s volunteering, fundraising, focusing on health and wellbeing or improving our environmental footprint, we love doing things to support the causes we’re passionate about.

MVS is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services. This requires an agile and responsive operational function able to support a variation of process. As we develop the range of services delivered and expand our customer base, the operations team including gate-in, Swift or other defined processes, inspection, imagery and all variations of vehicle preparation.

Department

MVS is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services. This requires an agile and responsive operational function able to support a variation of process. As we develop the range of services delivered and expand our customer base, the operations team including gate-in, Swift or other defined processes, inspection, imagery and all variations of vehicle preparation.

Role

To complete & record accurate vehicle cosmetic inspections to both the interior & exterior of vehicles, in accordance with manufacturers/clients written return standard. Inspections trigger customer recharges & work estimates for the workshops.

Process Management

  • To understand the standards that apply to each contract and more importantly understand how to apply them.
  • Accuracy & attention to detail is essential.
  • To be able to develop relationships with all members of the team to make the experience both professional and enjoyable.
  • Computer competent.
  • Knowledge of body shop methods of repair/smart repair is essential.
  • Efficient and accurate reporting of the findings of audits.
  • Answering requests from customers for additional information, for example extra images, to enable them to authorise the correct work.

Skills

  • Experience of working within rigid regulations and procedures
  • Excellent interpersonal and communication skills both verbal and written.
  • Previous experience within an vehicle inspection/estimating role is essential
  • Able to adapt to the ever changing technology used
  • Able to use your initiative and be flexible, reacting to change quickly and effectively
  • Able to work as part of a team to ensure successful delivery of the demands of our department
  • Strong time management and organisational skills with the ability to work under pressure to tight deadlines, prioritising workload


STRICTLY NO AGENCIES PLEASE

We work with a carefully selected set of recruitment agencies and we’re not looking to add to our PSL.

We do not accept unsolicited agency CV’s sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV’s.

#INDOR


Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.

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Deadline: 02-07-2024

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