Veeva Quality Vault Change Manager

Job content

Site Name: UK - Surrey - Weybridge

Posted Date: Apr 28 2022

Consumer Healthcare have a new role for a Quality Vault Change Manager

Job Purpose Section

The primary purpose of this temporary role is to deliver change management and communications, to embed change (people, processes and system) in the agile delivery of enhancements to the Veeva Quality Vault product, ensuring successful product adoption and engagement within the Consumer Healthcare organisation.

It has been announced that that the Consumer Healthcare (CH) organisation within GSK will separate from GSK global, resulting in a new CH entity that requires operational readiness from the end of 2021.

The Veeva Quality Vault solution was identified as the option for the new CH organisation to move forward with, replacing legacy systems for quality processes and document management. As a result, a Change Manager is required within the Q&SC Quality Data and Digital Quality Team to deliver, deploy and provide ongoing support to the CH organisation for the Veeva Quality Vault.

Key Responsibilities

• Drive change management and user adoption of the Veeva Quality Vault across sites and functions in GSK Consumer Health
• Stakeholder management and mapping
• Lead communications to ~30,000 users globally, and other smaller groups
• Drive key change activities including Change Impact Assessments and mitigating actions, personas, change and engagement plans and management of business engagement roles (e.g. Super Users)
• Work in close collaboration with the Quality Vault Business Lead and team, Tech partners and service providers.
• Engagement with leadership in the Quality space, and at impacted sites and functions
• Engagement with other Vault teams within the Veeva platform, to align on core communications & engagements.
• Drive team activities for the Quality Vault team
• Support Quality Vault operational activities as needed
  

Why is this level of experience required?

Enabler for carrying out change management methodologies and driving the use of these within the product team for Veeva Quality Vault & engaging broadly within the CH organisation

Why you?

Qualifications & Skills

• Degree or experience in industry within people, process or systems change management
• Understanding of, and experience applying change management methodology (Change Impact Assessments, Personas etc)
• Stakeholder engagement and management, with a proven ability to interact with and influence people at all levels, including leadership and technical and non-technical stakeholders
• Strong verbal and written communications skills, including experience using MS PowerPoint for creative communications, and video tools
• Ability to quickly get up to speed with new technologies, translate complex language into simple communications, and be the champion for integration of new platforms
• Self-motivated, ability to work independently and resolve issues with cross-functional teams
• Good knowledge of data analytics (preferred)
• Knowledge of Quality Management Systems, ideally in healthcare industry (preferred)
  

Preferred Qualifications & Skills

• Good problem solver, and ability to work through challenges and differences in opinion with different business areas
• Previous experience in Technology based change management.
• Experience engaging leadership to ensure systems are deployed and improved/maintained to ensure a common standard across all sites and functions
• Demonstrated ability to function effectively in a complex matrix organization.
• Appreciation of, and ability to work across, differing countries and company cultures.
• Entrepreneurial focus to ensure continuous improvement of the business
• Veeva associate or certification held (desirable) Coaching and mentoring skills (desirable)
  

APPLICATION CLOSING DATE – 11th May 2022

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why Consumer Healthcare?

Right now, we’re on an incredible journey as we prepare to become the first independent, 100% focused consumer healthcare company. We’re doing this at a time when the work we do has never mattered more. Better everyday health is about improving the health and wellness of the consumers that we touch every year – over a billion and a half of them – and it goes beyond products. It’s about truly helping people manage their health proactively in different ways as consumer needs evolve.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge, and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Diversity, Equity, and Inclusion

In Consumer Healthcare we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

New Consumer Healthcare HQ

Recently we’ve shared some exciting proposals with our colleagues which mark an important moment in our preparations for separation and becoming a new, standalone Consumer Healthcare company.

Our preparations are going well. GSK is on track to separate in mid-2022 and create two incredible new companies, each with the ability to improve the health of millions of patients and consumers worldwide, and both great places to work.

We’ve already confirmed that our new Consumer Healthcare company will be headquartered in the UK and the first step we’re taking is to announce proposals to move our CH business from our current location in GSK House in Brentford when we separate, into a new, CH headquarters in Weybridge. This will be a temporary, but important move in the short term, whilst we take this opportunity to design for the future and create an inspiring, flexible, collaborative workspace that meets the changing needs of our people and our business needs.

Inspired by our new culture and purpose, and with a commitment to our sustainability goals, we plan to build a new campus close by which would be home to our headquarters teams, our UK business, our global Oral Health category, R&D, and innovation teams, as well as a state-of-the-art Shopper Science lab.

As a company driven by our values of Patient focus, Transparency, Respect and Integrity, we know inclusion and diversity are essential for us to be able to succeed. We want all our colleagues to thrive at GSK bringing their unique experiences, ensuring they feel good and to keep growing their careers. As a candidate for a role, we want you to feel the same way.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please don’t hesitate to contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. You can either call us on 0808 234 4391, or send an email ukdiversity.recruitment@gsk.com

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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