Unified Communications Apprentice

Job content

The Opportunity

Our client is recruiting for a Unified Communications Apprentice to join their team in Chester, CH1 to join their rapidly expanding team. There is great potential for the right candidate to progress quickly with regular training and incentives to expand your skill set.

The Level 3 Information Communications Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Company

A Dedicated Business Telephony Systems, Business Broadband, Business Mobiles And More With Expert Support. Based in Chester, UK.

The Position

Job Title:

Unified Communications Apprentice

Apprenticeship Course

Level 3 Information Communications Apprenticeship

Location:

Chester CH1

Working Hours

Monday – Friday, 9am-5.30pm. (With some flexibility)

Salary:

£12,500pa

Job Purpose:

An opportunity has arisen for a reliable and motivated individual to join our technical team.

If you want a career which offers diversity, scope for creativity, a dynamic environment with an increasing demand in the market then unified communications engineering might just be your calling. We are seeking an Apprentice Unified Comms Engineer, due to a shortage of skilled people in the UK, you will go through an intense 18-month training programme where you will gain necessary skills required to do the job.

Responsibilities:

• System Diagnostics
• Diagnosing and fixing faults in systems
• Building and testing telecommunications components and equipment.
• General administration support to the Service/Sales team.
• Talking customers through basic user instructions after initial set up.
• Installing/Fault finding routers, modems, and Wi-fi and network switches
• Fault finding line/Broadband/Ethernet connections
• Visiting customer premises
• Working in the field
• Overtime when required.
• Update the company ticketing system.
• Provisioning Orders and associated administration

What you will receive:

• Training and development to ensure you excel
• NVQ Level Qualification in Unified Communications
• Technical Certifications / Training Courses
• Tools, uniform, and PPE
• Working in a role whereby no day is the same, offering new and exciting challenges.
• Pension
• Yearly salary / development reviews
• Fun and vibrant office

Personal Skills:

• Be a quick learner.
• Be able to evolve
• Be able to organise and multi-task under pressure.
• Be able to think in a structured manner.
• Good communication and interpersonal abilities
• Good computer skills (Word, Excel, Outlook etc)
• High school diploma: GSCE’s or equivalent
• LOVE technology!

Knowledge & Experience:

• Essential: GCSE Grade C or above in Maths and English
• No experience required as full training will be given to all successful candidates.

Future Prospects

Permanent position on offer within their department after the successful completion of the apprenticeship.

Eligibility Criteria
Individuals must have a valid and eligible residency status to apply for this role.

About ITP
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

Job Types: Full-time, Apprenticeship

Salary: £12,500.00 per year

Schedule:

• Monday to Friday

Work Location: One location