UK Debt Purchase Administrator

☞ J C International Acquisitions LLC

View: 109

Update day: 01-06-2024

Location: Basingstoke South East

Category: Administrative / Clerical / Assistant IT - Hardware / Networking IT - Software Information Technology

Industry:

Job type: Full-time

Salary: £21,000 a year

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Job content

JCIA Debt Purchase Administrator
Job Description

An opportunity has arisen within our small UK Debt Purchase Department.

We are seeking an enthusiastic, proactive, hardworking & professional individual to work within our small but very busy Department

Experience is not necessary however you will need to be computer literate and have a good understanding of Excel, Word and Power Point. Full training will be provided for our Bespoke Customer Database.

Job Summary

To assist the administration of the UK Debt Purchase function by undertaking the handling of correspondence and complaints as well as general admin functions within the department.

Duties will include:

· Respond to Customer queries via the Customer inbox in a timely and competent manner

· Identify queries, disputes, direct payments and complaints, reporting these back to Clients for more information in order to respond to the Customers

· Identify complaints and liaising with the Compliance Officer to ensure they are handled and responded to in a timely manner.

· Assist the team by carrying out QA functions in line with the Call Monitoring process

· General admin duties to assist within the admin team as requested by the DCA Manager

Benefits

· Competitive starting basic salary of £21,000 pa.

· Pension Scheme

· Holiday entitlement rising 1 day per annum

· Informal dress code

We will offer you training and a friendly working atmosphere.

Preferred hours are 9.00am – 5pm Monday to Friday

35 hours per week

Job Type: Full-time

Salary: £21,000.00 per year

Job Types: Full-time, Permanent

Salary: £21,000.00 per year

Benefits:

  • Casual dress
  • Company pension

Schedule:

  • Monday to Friday

Work Location: In person

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Deadline: 16-07-2024

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