Triage Claims Handler

☞ PP Associates Ltd

View: 102

Update day: 13-05-2024

Location: Romford South East

Category: Finance / Bank / Stock Sales

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Triage Claims Handler - Permanent - 35 hours per week - Monday to Friday, 9am to 5pm - Hybrid (potential opportunity to work some days from home once training is complete)My client, a leading Insurance brokers with offices throughout the UK is seeking a Triage Claims Handler to join them at their head office in Romford.This role would suit a school/college leaver who is looking to secure their first formal role in business or someone with some admin/telephone customer service experience.Responsibilities
  • Reviewing and actioning all new claims received.
  • Call Policyholders to take notification of the claim.
  • Call Third party representatives to establish details of a claim.
  • Answer incoming claims enquiry calls.
  • Action daily tasks, diary and post.
  • Instructing engineers on cases
  • Instructing VRG to intervene on fault claims.
  • Referring claims to underwriting
  • Referring claims to validation.
  • Escalate any conflicting work requests.
Skills And Competencies
  • Ability to work on own initiative
  • Pleasant and confident telephone manner
  • Excellent communication skills; verbal and oral
  • Able to prioritise workload and multi-task to ensure deadlines are met
  • Trustworthy, Reliable, Approachable, Flexible, Punctual, Responsible, Accountable, Professional and Methodical
  • Good organisation skills
  • Excellent attention to detail
  • Good team Player
  • Self-motivated
  • Pro-active approach
  • Identify problems & communicate accordingly
  • Comply with FCA and audit requirements
  • Be positive & enthusiastic about what you do
Qualifications
  • Educated to GCSE level
Flexible Hybrid workingMy client has a flexible approach to working. For most colleagues, this means being in the office two or three days a week and the rest of the time working form wherever is best for them and their team. (After all training)Apply online today for more information.
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Deadline: 27-06-2024

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