Travel & Customer Care Administrator

Job content

Salary: up to £23,000 depending on experience

Location: Scarborough area

Travel & Customer Care Administrator

A great opportunity has arisen for a Travel & Customer Care Administrator to join a rapidly growing company based in the Scarborough area.

The successful candidate will be responsible for:

• Plan and Execute travel provision for personnel allocated to projects
• Arrange booking of Flights, Accommodation, Taxis, Ferries.
• Provide communication to personnel with regards to travel dates and times.
• Provide support and liaison for personnel regarding travel issues.
• Liaise, monitor, and record costs with travel agents for flight information, hire cars and hotel booking.
• Handling Visa and work permits applications from start to finish, adhering to GDPR
• Managing queries and amending requests
• Effectively diagnose, investigate, and resolve customer’s issues, by ensuring full resolution and customer satisfaction
• Adhering to quality, compliance and business policies at all times in order to protect customer’s data
• Completion of Purchase Orders and Credit Card Expenditure on Microsoft Excel Spreadsheets

What we are looking for:

· The ideal candidate will have some relevant experience in a similar role such as Admin and/or travel scheduling experience

· Excellent communication and presentation skills

· Adaptable with a flexible approach to work

· Excellent time management skills and ability to prioritise tasks.

· A confident and professional individual who has fantastic organisational skills.

· Excellent telephone manner

· IT Literate

· Ability to work under pressure.

· A full drivers’ license would be advantageous.

Benefits:

· Ownership of our work

· This is a great time to join an established and successful growing business and work with a great team of people.

If you are interested in this role, please apply now.

Due to the volume of applications, we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.

Yorkshire Coast Recruitment are a multi-disciplined recruitment agency based in Scarborough, North Yorkshire operating across the UK covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance.

Job Types: Full-time, Permanent

Salary: Up to £23,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Scarborough, North Yorkshire: reliably commute or plan to relocate before starting work (preferred)

Education:

• A-Level or equivalent (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person