Travel Agency Manager

Job content

Company description

Woods are a well-established, multi award winning, family run coach company providing quality transport to customers in Sussex and the surrounding areas for just over 52 years. Our fleet of luxury coaches take people on coach holidays in the UK and Europe, deliver a comprehensive day excursion programme with pick-ups from Chichester to Goring-by-Sea, and supply a private hire service for local schools and groups. We are also a fully independent ABTA travel agency.

Still a family-run business, every member of staff is made to feel part of the Woods family. This relationship is passed to our customers from their first contact with us, making them more likely to return. We are committed to offering a high level of quality and service to all our customers, which is proven by over 70% having travelled with us before or recommended by existing customers. We are large enough to offer a quality service but small enough to care about each customer’s individual experience.

Our head office is based close to the seafront in Bognor Regis, with the coach depot located at Ford, near Arundel.

Job description

The successful applicant must have travel agency manager experience and be able to work well under pressure. As a travel professional you will provide the highest level of customer service at all times, have great attention to detail and a flexible manner. A good telephone manner is essential.

The role includes travel agency activity overview. We are an Independent ABTA Travel Agency and a Coach Tour Operator and applicants would be required to work in both areas, selling coach holidays, day excursions, cruises, package holidays and doing associated administration. You will be required to liaise with cruise lines to arrange promotions, visits and attend conferences and events representing Woods.

The role will be predominantly in the Bognor Regis office, customer facing and is based on 40 hours a week, to include alternate Saturdays. Working pattern is advised monthly in advance by way of a rota.

Salary would be awarded depending on experience.

Please apply in writing to: Tina Shaw-Morton, Woods Travel Ltd, Park Road, Bognor Regis, West Sussex. PO21 2PX, or by email at the address supplied.

NB. Due to the nature of the role, a good working knowledge of spoken and written English is essential.

Job Types: Full-time, Permanent

Salary: £27,000.00-£32,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Day shift

COVID-19 considerations:
Some protective screens still remain in place in the travel agency and hand sanitiser is made available for both staff and customers. It is also the personal choice of our customers to wear a mask whilst travelling on board our coaches.

Language:

• Fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location