Job type: Permanent

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Job content

About The Role

Are you a fantastic communicator who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!
As a transport Coordinator, on a day-day basis you’ll work in our Service Centre, building great working relationships and product knowledge which you will use to translate your customers, overseeing the complete transport/ logistics operations and planning the workload. You’ll be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.
Your daily responsibilities will be;
  • To understand and ensure that the team comply with all company and departmental rules, safe systems of work and quality procedures
  • Ensuring company policies & procedures are enforced
  • Physically assist in all aspects of the daily delivery operations if / when required
  • To carry out annual driving licence checks, driver declaration forms and monitor vehicle tracking activities and report

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

What you will need to bring to the role from day one:
  • Prior experience in a role where you can demonstrate exceptional customer service skills
  • Able to work as part of a team, supporting colleagues
  • Great communication skills – both verbal and written
  • Effective administration, planning and organisation skills with strong attention to detail and accuracy
  • Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
  • Highly organised and able to work under pressure
  • Previous experience in the hire or construction industry would be advantageous but not essential

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

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Deadline: 16-07-2024

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