Training & Recruitment Officer

We are looking for a Training and Recruitment Officer to join our team at Oldham

As a Training and Recruitment Officer you will be accountable for training and recruitment across the Operating Company, including operations, engineer and functional support teams.

The Training & Recruitment Officer will work within and embed the divisional governance framework set by Operations Steering Group, also ensuring the operational excellence policies and procedures are adopted within the depot.

You will train new employees in accordance with all relevant legislation and company standards, providing updates and escalating key issues or concerns to the line manager. Engage front line colleagues though effective communication, active listening and recognition. Please note, applicants must have a valid PCV licence (for a minimum of 3 years).

Key Accountabilities

• Work with local managers to ensure that teams are competently trained, and to achieve agreed establishment requirements
• Consistently deliver high quality training in line with a divisional framework and local guidelines, specifically, but not exclusively in the following areas:
• Instruct new recruits to DSA PCV standard and train on customer service and carry outdriving assessments as appropriate
• Undertake theory tests and ensure adequate stock of theory certificates
• dCPC training to both new and established drivers
• Remedial support following critical incidents or driver skills assessment to restore confidence and competence
• Adhere to agreed processes to effectively induct new employees, ensuring trainees work in a safe manner in accordance to company safety policies and procedures
• Execute the local training and recruitment plans
• Maintain accurate records for all aspects of training and recruitment standards and performance
• Work collaboratively with colleagues to ensure positive relationships are maintained between the Training team and the business
• Ensure a comprehensive hand-over and coordination across shifts
• Undertake driving duties, as required
• Ensure an effective working relationship with recognised trade union representatives and officials
• Comply with requisition to pay procedures and delegated authorities
• Other duties commensurate with the role as may be deemed appropriate by the line manage

Skills, Experience and Qualifications required

• Required behaviours, habits, skills and experience are outlined in the FirstGroup First Line Manager – Tier 1 Role Profile
• Performance indicators/KPIs are outlined in the FirstGroup First Line Manager – Tier 1 Role Profile
• Must hold a valid PCV licence (for a minimum of 3 years).
• Computer literate
• Project involvement/experience (desired but not essential)

FirstBus welcomes applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation or age. We aspire to be a diverse and inclusive organisation because we believe that diversity brings benefits for our customers, communities and our people. Valuing our differences and drawing on our collective knowledge and experience helps us develop new services, open up new markets and broaden our customer base.

Interested? Click on apply and complete an application form!