Training Manager

Redde Northgate plc

View: 101

Update day: 01-06-2024

Location: Peterlee North East

Category: Education / Training

Industry:

Job type: Permanent

Salary: £35,000 - £40,000 a year

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Job content

Are you a Learning & Development, Training professional, passionate about enabling people to succeed?

Delivering a first-class learning experience and continuous improvement are in your DNA and you’re seeking a move to a role with a market-leading organisation where you’ll have scope to make a significant impact on people and performance.

With responsibility for ensuring the training for new and existing employees is engaging, rewarding and enables colleagues to fulfil their potential and exceed customer’s expectations.

As part of our Senior Management Team, you will have scope to influence the direction of the business by improving and developing the content and delivery style to learners from induction to our management development programme.


What we’re looking for

  • You should already be a successful manager in a senior Training/L&D role, preferably with experience in a contact centre or high-volume training environment;
  • You have a thorough understanding of the financial services or motor insurance sector, especially working with FCA regulation and compliance requirements;
  • A track record of designing and delivering a wide range of programmes which not only improve operational achievement against performance metrics but enhance employee engagement too (after all, our people are the reason we are successful!)
  • Committed to continuous improvement; you’re able to review and develop the L&D programmes, encouraging new approaches and influencing key stakeholders to adopt changes.
  • A resilient and inspirational personality, you can rise to challenges and motivate others to work towards shared goals;
  • Credible and socially confident in 1-2-1 situations or at group events, you’re confident and articulate when presenting to an audience,


What can we offer you?

Working with some of the UK’s best known motor insurers, supermarket banks, motor manufacturers and dealerships we’re the UK’s leading provider of outstanding claims and mobility solutions. Our expertise and services keep customers mobile, with hire vehicles, vehicle repairs and related services. With two significant recent new business wins this is a great time to join us!


You can expect:

  • A manager grade role with competitive basic salary matching your experience and skills;
  • Full corporate induction training, a personalised development plan and ongoing support in a friendly, enjoyable, encouraging work environment;
  • Additional benefits package including car allowance, enhanced Manager pension scheme, share-save scheme, life assurance and staff discounts;


Sound like you next career step? Apply today!

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Deadline: 16-07-2024

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