Position: Associate

Job type: Full-time

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Training Ambassador - Night Shift

As a Training Ambassador, you will be responsible for a variety of staff training, including first day onboarding to ensure all new staff receive the best possible experience and start to their HelloFresh journey. Ensure the delivery of all ongoing refresher training falls in line with the business strategy and policies. You will engage with senior management on a daily basis to ensure communication is transparent and offer support on an adhoc basis should there be a business need. Note: this should not impact your key training schedule. Health and Safety should be at the forefront of everything you do.

Key Responsibilities:

  • Communicate daily with management and execute any updates effectively.
  • Be the face of the business and lead by example when greeting all new starters.
  • Conduct new starter tours covering all aspects of the training program including Health & Safety awareness and demonstrate best practice.
  • Ensure all documentation is accurate and up to date by gaining physical sign off on each training module.
  • Conduct regular observations and "on the spot" training where applicable.
  • Record new starter attendance and identify/report any discrepancies at the earliest opportunity.
  • Conduct refresher training to existing staff to ensure the highest standards are met within the business.
  • Attend handover meetings and provide any training updates to management (e.g New starter numbers)
  • Adhere to all housekeeping rules and action/report any misconduct identified within the business.


Who you are:

  • The Hellofresh ethos must run through your veins and you must have a passion for excellence in everything you do.
  • Have a drive for continuous personal development and the ability to develop others.
  • Ability to engage a variety of staff and inspire people.
  • Have strong communication, organisational and time management skills.
  • Be 100% committed and have a can do attitude.
  • Be fluent in English (additional languages welcome)
  • Have a good level of experience and practical knowledge within an operational environment.
  • Have the ability to adapt to change swiftly and deliver any changes in process efficiently and effectively.

Additional duties: (not limited to)

  • First aid - (if qualified)
  • Fire marshal - (if qualified)
  • Training on license specific tasks (if qualified


What you will get in return:

  • 70% discount on HelloFresh boxes from day 1
  • Free local gym access or private health care
  • Pension scheme contribution
  • Additional working flexibility available after 6 months
  • Access to our Learning & Development platform, to keep learning on top of your daily tasks!
  • Employee Assistance Programme provided by Health Assured
  • Regular fun activities and team building

Start date: ASAP

Location: Banbury, UK

Working hours:40 hours a week. Weekend work will be required.

Recruitment process: Should you be successful, you will be invited to an interview with Diana Andrews : one competency interview including role related assessment.

We are an Equal Opportunities Employer and we welcome applications from all candidates regardless of age, race, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity/paternity, religion or belief.

All our sites in the UK are wheelchair accessible.
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Deadline: 26-07-2024

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