Tour Guide and Workshop Leader

Job content

Join our team as a Tour Guide and Workshop Leader at York’s Chocolate Story

York’s Chocolate Story, located in the heart of York, is an entertaining and informative guided tour through the history of York’s most famous chocolate-making families and their finest creations. Guests discover chocolate’s origins, how to make it, how to taste it like an expert and even the sustainable future of chocolate.

As a Tour Guide and Workshop Leader, you will deliver an exceptional experience ensuring all of our guests take away lasting memories.

Using a mix of expert knowledge and humour, you will be hosting and delivering scripted content with an injection of your own creative flair. We are looking for people who enjoy being centre stage and bags of personality is a must. This role will offer the right candidate the opportunity to be part of a team to have fun delivering exceptional guest experience.

The role also includes assisting with private evening hire and event operations as and when required.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

Full training in educational workshops and birthday parties will be provided but prior experience with children is beneficial.

In return, we will invest in your career. We offer:

• Access to York Pass (discounts or free entry to multiple York attractions)
• Health Care Cash Back Scheme
• Cycle to work scheme
• Entry to other Continuum Attractions
• Free visits too Harewood House.
• And much more…

Contract: We have 12 hour per week contracts and 32 hour per week contracts available. All contracts are permanent. Weekends & Bank Holidays included.

Weekend availability essential, availability throughout school holidays, possibility of more hours available during peak times

Salary: £10.52 per hour

A full Job Description can be downloaded from our website.

Need more inspiration to apply? Here’s what our current team think about working here. In our April 2023 survey 100% of the team stated that they believe their manager cares about them. So you will be joining a caring team!

We look forward to reviewing your application!

Please note that the closing date for this role is 24th September 2023 and interviews will be scheduled for the week commencing 25th September 2023.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 12 - 32 per week

Salary: £10.52 per hour

Benefits:

• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Health & wellbeing programme
• On-site parking
• Store discount

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• yo10 8bh: reliably commute or plan to relocate before starting work (required)

Application question(s):

• We have 12 hour per week contracts and 32 hour per week contracts available. Please state here which contract you would be most interested in.

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 24/09/2023
Reference ID: YCS TG and Workshop