Total Loss Claims Handler

☞ Resolve Recruitment Services

View: 103

Update day: 07-05-2024

Location: Sevenoaks South East

Category: Insurance

Industry:

Salary: £22,000 - £25,500 a year

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Job content

Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Total Loss Claims Handler to join their fast-paced claims division.

This position could suit a graduate or someone with a few years customer service experience, or of course somebody from a motor claims background.

What you will be doing:

  • Proactively manage a portfolio of policyholder total loss claims through to settlement.
  • Complete thorough indemnity investigations on all cases
  • Work closely with the in-house engineers to guarantee a fair settlement with the policyholder
  • Ensure that all validated claims are processed within the agreed SLAs
  • Provide excellent customer service level expectations, taking ownership of all inbound communication
  • Show attention to detail in the handling of insurance claims and provide chronological notes for the customer
  • Provide effective communication to Policyholder of all claim decisions and progression of insurance claims
  • Maintain effective diary management to reduce settlement time
  • Expertly assess policy indemnity

What we’re looking for:

  • Attention to detail
  • Strong customer service skills
  • Motivated self-starter
  • Confident and persuasive communicator
  • PC literate with excellent administration and processing skills
  • Relevant experience in the insurance sector

A competitive salary package of £22,000 – £25,500 OTE

Hours

Monday to Friday, 9:00am-5:30pm, 37.5 hours per week

Are you interested in a career in insurance with a forward-thinking and dynamic employer? Please apply TODAY!

IND1

Job Types: Permanent, Full-time

Salary: £22,000.00-£25,500.00 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Sevenoaks, Kent: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • You will need to be UK based

Experience:

  • Motor claims: 1 year (required)

Work Location: In person

Reference ID: A7769

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Deadline: 21-06-2024

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