Third Party Retailer and Distribution Manager

Job content

Why LNER? We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we’re looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we’ve been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.Bringing passion. Being bold. Always caring. Owning it. They’re the values that make us LNER. Are you on board?Role Overview The Third-Party Retailer and Distribution Manager is accountable for managing the relationship with all licenced third-party retailers and retail TIS associated to third party retail channels. You will develop and drive the distribution strategy creating a clear structure around engagement with B2C retailers to strike the optimum blend of collaboration and competition in order to grow overall revenue and improve customer experience.As a Third-Party Retailer and Distribution Manager you will be part of the ongoing development and delivery of the retail strategy from a commercial perspective, maximising the third party retailer relationship for the benefit of both our passengers and our business.What will I need to be a Third Party Retailer and Distribution Manager?Sound knowledge of Rail industryExtensive experience of commercial development/sales in a fast-paced environmentExperience of being target-driven and demonstrable success in hitting the numbers.Demonstrable experience of developing commercial strategy and in defining priority actions.Skilled in the analysis of data including the ability to manipulate this data and insight to identify problem statements and opportunities.Experience of influencing senior stakeholders on the direction of travel having contributed meaningfully through commercial and company governance.Extensive experience in negotiating with and managing commercial agreements with third parties.Experience in drafting and negotiating commercial agreements, the capacity to create business cases, and the ability to explain an opportunity and projected return on investmentA qualification in a commercial function such as hospitality, business, accounting or marketing is desirable.What you’ll get: Free travel on LNER + 75% off other companies’ tickets (for you & dependents) Discounted international train tickets (after one year’s service) 50% discount on LNER tickets for friends & family Generous pension scheme Annual cycle to work schemes Discount, savings and cashback scheme from top retailers Health & wellbeing schemes and discounts Host of training opportunities to help further your career Rewards & awards to recognise when you shine What we believeTo be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what’s right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish. We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you’re at LNER, you can always be you. No wonder most people never want to leave! Diversity and inclusion We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER. Developing our people We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey. Health & wellbeing To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us. What next? As we say, we have fantastic opportunities for ambitious people from all sorts of different backgrounds, so now is the time to join the team at LNER – without delay! Start your journey here.