Third Line Support Engineer - Office 365, Exchange, Storage - £35,000 - £42,000 - Kent/Home Based

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View: 108

Update day: 01-06-2024

Location: Sittingbourne South East

Category: IT - Software

Industry: IT Services IT Consulting

Position: Mid-Senior level

Job type: Full-time

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Job content

Why
  • Boutique business where you’re work is valued
  • Be in a business where your work is appreciated and rewarded
  • Unlimited training budget and progression prospects
  • Over 75% of jobs are filled by internal promotions
My client are an currently going through a HUGE growth mode and are looking to add to their managed services team.The business are extremely vendor agnostic, where you will be exposed to the latest technology and receive the best training the market has to offer.Key ResponsibilitiesProvide third level support to clients.You will support the 1st and 2nd line teams to resolve escalated issues that come into the Service Desk.Ensure that incidents are resolved in a timely manner to meet defined service level targets.Complete relevant and skilled investigations, before escalating to 3rd.Assisting in the on boarding of new clients.Key Skills
  • Office 365
  • Exchange
  • Storage
  • Networking
Nice To Have
  • Azure
  • Intune
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Deadline: 16-07-2024

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