Position: Entry level

Job type: Full-time

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Job content

Detailed Job Description And Main Responsibilities

To receive, and respond to booking requests both from within the hospital and from external agencies (for example GPs) To ensure all new referrals are validated and registered on the Patient Administrative System in a timely manner ensure accuracy, checking all details and using NHS tracking agencies to complete missing data. Ensuring urgent referrals are prioritised accordingly.

Main duties of the job

Work as part of a team, supporting admin team members to deliver the targets and a patient focused booking service using direct and partial booked appointments, monitoring waiting lists and cancellations and co- ordinating the utilisation of clinic slots.

To communicate with patients, clinicians, relevant health care professionals, external agencies and BCUHB staff about queries related to the booking of appointments and availability of clinic dates. This may involve some face-to-face contact with patients/carers.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting

Applicant requirements
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Deadline: 16-07-2024

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