Temporary Debt Recovery Officer – Resources

☞ Triumph Consultants Ltd

View: 103

Update day: 11-06-2024

Location: Wembley South East

Category: Accounting / Auditing Human Resources

Industry: Human Resources Recruitment

Salary: £16.01 an hour

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Job content

What’s involved with this role:
Basic DBS disclosure requiredExperience of working with Oracle and Mosaic systems is essential; knowledge of Abacus is desirable.The post holder will be required to recover a combination of debts including Housing Benefit Overpayments, Adult Social Care, corporate Sundry Debt and/or any other managed debt recovery portfolio. The recovery of all debts should be done in an efficient and objective manner, giving absolute attention to the financial interests of the Council both in terms of revenue streams, subsidy and anti poverty policies. Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy. To provide advice, information and assistance with enquiries, relating to the collection of Debt. NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items:
  • Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  • Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  • Your availability to work either immediately, or at short notice.
  • Minimum of 12 months recent debt recovery experience in a similar role, or context and ideally within a public sector organisation
  • Experience in negotiation and influencing in a diverse, demanding and challenging environment.
  • Experience of providing customer focused advice, information, dealing with enquiries, transactions and complaints
  • Experience of working with Oracle and Mosaic systems is essential; knowledge of Abacus is desirable.
  • Strong IT skills including Microsoft packages
  • ***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Other preferable/desirable details to include on your CV, if applicable:
  • Any local authority/public sector experience
  • Any relevant qualifications held or being studied for
N If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below:

Job Ref: Brent 5179381

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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Deadline: 26-07-2024

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