Temporary Customer Services Advisor/Admin

Job content

What’s Involved With This Role

Temporary Customer Services Advisor/Admin

Reference no: Enfield RQ722737

Pay Rate: £12.47 per hour PAYE

Flexible working from home and office on a rota basis. Candidates will attend a 2-week training course both classroom and shadowing

The purpose of the role is to work as part of a team delivering a first class, professional customer service, using a range of communication methods, to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.

Requirements

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria

• Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
  

Skills & Experience

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.

Good time management & organisation.

Previous experience working in fast passed environment.

Experience with customer service.

Able to multi tasks.

Good verbal and written communication skill

ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.

Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.

Your availability to work either immediately, or at short notice.

Please refer to the Role Requirements section above - your CV must address the requirements listed.

Other preferable/desirable details to include on your CV, if applicable:

Any local authority/public sector experience

Any Relevant Qualifications Held Or Being Studied For.

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Job Ref: Enfield RQ722737

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.