Temporary Customer Care and Business Support Administrator

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View: 108

Update day: 11-06-2024

Location: Yate South West

Category: IT - Software

Industry: Electrical Electronic Manufacturing Machinery Staffing Recruiting

Position: Entry level

Job type: Internship

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Job content

  • Immediate Start - Competitive Hourly Rate
  • Excellent Temp-to-Perm Prospects
About Our Client

Our client is a small, close-knit team - looking for an immediately available, hard-working, conscientious administrator to assist across the business.

Job Description

The key responsibilities of the Immediately Available Temporary Customer Care and Business Support Administrator role include but are not limited to:
  • Coordination of customer care; resolution management: monitoring 100+ remedial jobs a month to ensure customer satisfaction and trade co-operation.
  • Arranging training courses.
  • Working with managers to assess and coordinate customer care jobs when onsite.
  • Using their CRM to assist on marketing HTML emails and track sales progression.
  • Updating information on their website.
  • Managing their electronic user guides.
  • Sales suite logistics - organising deliveries and collections.
  • Paperwork re. reservations and legal completions - filing, updating spreadsheets, schedules and weekly reservation charts. Circulating the sales chart upon request by Sales Director.
  • Monitoring social media and uploading Instagram posts.
  • General marketing assistance where required.
  • Requesting quotes from suppliers, obtaining Purchase Order numbers to complete orders requested from sales/site.
  • Assisting Commercial Manager with handovers
  • Typing up minutes for meetings
  • Taking minutes for the management meeting
  • Formatting, writing posting letters for the different teams.
  • General office administration.
The Successful Applicant

The successful candidate applying to the role of Immediately Available Temporary Customer Care and Business Support Administrator will be able to wear a whole range of hats and whose favourite kind of day is made up of a range of things, proactively and intuitively multi-tasking. They should be naturally organised and love procedures and structures. This person should be a confident communicator, you will be the go-to person for all our staff and a fountain of information so an approachable manner both written and verbal is key. They should be a stickler for detail and love getting things right, ensuring everything flows effectively and efficiently.

Ideally You Should Have Experience In
  • Office management responsibilities, systems and procedures.
  • MS Office, Excel, Work, Outlook etc.
  • Computer skills and knowledge of office software packages.
  • Customer care coordination and relationship management.
  • Data and administrative management practices and procedures.
  • Clerical practices and procedures
What’s On Offer

On offer for the successful candidate to the position of Immediately Available Temporary Customer Care and Business Support Administrator is an immediately available temporary opportunity with excellent permanent prospects, a competitive hourly rate and an opportunity to work within a supportive and friendly team.

Contact: Ffion Perrett

Quote job ref: JN-072021-2941012

Brand: PP
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Deadline: 26-07-2024

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