Telesales Agent - Telecoms

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Utilita – Telesales Agent (Homeworking)

Come and join Utilita where success is rewarded with a basic of £19,760, wherecompliance can accelerate your uncapped commission, making £30,000 an achievable on target earning.What are you waiting for?

Are you an experienced telesales agent, with a fantastic customer focus? Do you want to work from home (do the dishes in your lunch hour?) and are you motivated enough to smash those sales targets?

If you have the right internet connectivity and a compliant workspace, in a quiet space this could be the role for you. We will provide all the technology you need to be successful.

Although working from home, you will have regular Teams calls with your teammates and managers, keeping you connected. You will also have full training and support throughout your career with us.

At Utilita we believe in enabling people to be the best that they can be. Our determination to succeed is achieved by us working together with a common goal: to service our customers in the best possible way and challenge the status quo.

So how do we do that?

• By using innovative technology. Our award-winning App, My Utilita, is one of the top three of its kind on Google Play, and our continued focus on using new technology is why Utilita is ranked third in the Southern Tech 100. Our regulator, OFGEM, has praised us for the technology we use to interact with our vulnerable customers.
• We have a product to be proud of. Utilita were the first to install a SMART meter back in 2008. We currently have around 800,000 customers and we are going from strength to strength, diversifying our portfolio into other pay as you go offerings.
• Making a difference for our customers. Every month Utilita gives customers the chance to win free energy and cash prizes through our customer Jackpot.
• Making a difference to the community. As others move away from the high street, Utilita have opened several Retail Hubs across the country. Helping to integrate into the community by offering free use of community rooms and a local service.

To ensure we can do all of that, we provide:

• A continuous development culture, through our leadership programmes, apprenticeships and learning platforms.
• Employee engagement we appreciate our staff and want to know what they think. We were recently awarded “Two stars” out of three by the Sunday Times 100 Best Companies to work for, a vote of confidence from our staff that we’re doing lots of things right.
• We have a peer recognition scheme – the Great 8 – because we understand how good it feels to be valued and appreciated.
• As well as a list of great benefits for working at Utilita you will have daily virtual catch up with your teammates, monthly department meetings and support on tap from your manager as and when you need it.

Additional benefits

• 25 days annual leave plus bank holidays.
• Uncapped commission structure.
• Monday- Friday 9am- 6pm.
• Sales Incentives plus the opportunity to join our elite sales club with a cash reward.
• The opportunity to win tickets to major outdoor events with Utilita Extra –Including, gigs and shows at the Utilita Newcastle and Birmingham arenas.
• Discounted employee energy tariffs.
• We are a patron of the Princes Trust and offer all our staff a paid volunteering day every year plus various fun fund raisers.
• A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
• Death in service, twice your annual salary.
• Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.

Job Types: Full-time, Permanent

Salary: £19,760.00 per year