Telecoms Office Administrator Post

Job content

We are seeking to appoint an enthusiastic, self-motivated, highly organized individual with excellent communications skills, someone who is a self-motivated person to join our telecoms team. The job offers a great way to develop your career by learning new skills in professional telecoms services supporting in all office duties.

Essential to have a confident, polite telephone manner and understand the telecoms network and broadband products. Have excel experience and be PC literate.

You will work both independently and as part of a team to provide a professional service to customers, taking into account fluctuating workloads. Tasks will include answering phone queries and taking notes, telephone and broadband fault finding and advising resolutions, logging faults, chasing telecoms orders with suppliers, chasing invoices, checking/creating spreadsheets and producing quotes.

The job may entail being in the office by yourself from time to time, opening and closing the office.

We provide our staff with a comprehensive benefits package which includes 28 days annual leave, pension scheme and commission bonus.

We thrive on the provisioning of lines, broadband and leased line circuits. Wi-Fi and door entry systems. CCTV installs, monitoring and setting up Applications.

· Understanding of IT and basic skills.

· Interest in IT and networking

· Preferred driving licence

· Enthusiastic

· PC Literate – excel, word etc

· Punctual

Job Types: Full-time, Permanent

Salary: From £21,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay
• Signing bonus

Experience:

• Telecoms fault resolutions: 1 year (required)
• Direct marketing: 1 year (required)

Work Location: In person

Application deadline: 20/01/2024
Reference ID: GATE02
Expected start date: 01/02/2024