Telecoms Apprentice

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Are you looking to turn your passion for IT and technology into a career? If you have an interest in learning about system installations and troubleshooting, this apprenticeship could be ideal for you.Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.PETA are proud to be working to support with the recruitment and training of A Telecoms Apprentice.This is a full-time position, working 37.5 hours per week.Why choose an apprenticeship with our client? Our client have a proven track record of successfully training and progressing apprentices.An apprenticeship with Next Communication won’t be easy, but extensive support and training is available to ensure success.This challenging and exciting role will offer the successful apprentice an opportunity to progress in to a full time engineer position, upon completion of the apprenticeship.Training to be provided: As an apprentice, you will be studying towards a level three ICT Support Technician apprenticeship.This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from our client combined with 25 days of off the job training at the PETA training centre in Cosham.What will my new role involve? We are looking to recruit a Telecoms Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.As a Telecoms Apprentice your main roles and responsibilities will include: Becoming a valued part of the support team Installation & maintenance of VoIP based telephone system Providing technical support both remotely and in person on the clients site Managing the helpdesk system, ensuring all calls are handled within appropriate timescales Commissioning broadband circuits at customers’ premises including router deployment and configuration, fault diagnosis and rectification Keeping CRM records updated and correct Documenting and following processes Answering calls Dealing with telephone and email inquiriesBenefits: Free on site parking Christmas company shut down Company social events 25 days holiday + bank holidaysEssential Skills Our client are looking for an apprentice who has a real passion for IT and technology.Whilst previous experience is not required, an eagerness to learn and a desire for a long-term career in the industry is a must.The successful apprentice will also require: GCSE maths & English at grade 4 / C or equivalent Excellent written and oral communication skills A team player, able to build relationships and work well in a team A self-starter, able to work alone when required A quick learner, able to ask the right questions to further your knowledge Enthusiastic and willingness to learn.About Next Communications: Established in 1988, our client has been going above and beyond for businesses across Southampton, Hampshire, and the Southern Counties for more than three decades.They pride themselves in always being ahead of the curve on cutting edge technology and innovation.They aim to continue exceeding their customers’ expectations, delivering the latest in cutting edge technology, at the best value price points.If you are looking for the opportunity to kick start your career with a leading local communications business, APPLY now for the role of Telecoms Apprentice! Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete.Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible.We look forward to receiving your application