Telco Senior Client Solution Architect - Opportunity for Working Remotely

Job content

The Elevator Pitch: Why will you enjoy this new opportunity?

The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you’re connected to a global community of innovative, empowered employees working together to solve the most critical technology challenges. Our team of 30,000+ people working in 50+ locations worldwide is committed to creating an environment where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back.

The VMware Global Telco Professional Services Organization (PS) drives the adoption of VMware Telco Cloud technology and solutions. Our vision is to lead the digital transformation journey by driving the simplification and acceleration of Telco solutions using VMware leading-edge technology and deliver the business outcomes our Telco customer’s demand. Our customers are our passion, and we strive to deliver professional excellence and quality.

As a Telco Client Solution Architect, you’ll find no similar two days! You will interact externally with Communication Service Providers stakeholders from different line of businesses, with a multitude of different requirements. Internally you will work with colleagues across the business from salespeople to telco delivery experts to highly skilled engineers and your peers. Your creativity coupled with your active listening and analytical skills will be key to positioning and selling the best Telco Cloud services solutions to provide desired business outcomes and maximum value for our customers.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

The primary objective of a Telco Client Solution Architect is to support VMware’s Telco Services Sales activities by engaging with customers at various levels, building trusted relationships and discovering customer needs that can be met by VMware’s Telco Professional Services portfolio. You will work to develop and position packages of Professional Services that help our Telco customers to meet their objectives and maximize the value from their investment. You will also engage in key selected design & delivery activities to help build trust and prove the value of VMware Telco Cloud solutions.

• During your first 30 days you will integrate with the EMEA Telco Professional Services Practice & Telco community, to learn how the Professional Services team operates to deliver high quality and effective solutions for our customers.You will meet the wider VMware team building relationships and start leveraging your knowledge and ideas in building solid approaches that will bring customers success.
• After 120 days you will function as a core member of EMEA Telco Professional Services team, transitioning to become a trusted advisor both internally with sales teams and externally with our customers. You will create customer facing deliverables using your in-depth knowledge of VMware Telco Cloud solutions, describing your proposed services that will help our Telco customers to achieve successful business outcomes.
• From this point on you will aim to establish long term relationships with your account teams and your key Telco customers helping them achieve continued success with their business objectives whilst maximizing the value they receive from their VMware investments and ensuring stickiness, adoption and consumption of VMware Telco Cloud products & services.
  
  

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• You will be working directly with customers to actively listen, understand, challenge, and help to understand their business requirements
• Mapping VMware Telco services portfolio to the customer’s desired business outcomes normally as part of a VMware team. You should be able to think past products and tailor end-to-end services solutions
• In order to build effective services for a wide range of customers you will apply your knowledge in one or more of the following areas – Telco & Multi-Cloud, SDDC, Application Modernization, and Cyber Security.
• You will support sales teams in building commercial proposals by developing sound and quantifiable technical solutions and content
• You will present, communicate, and validate your proposed technical solutions to our account teams and our customers using presentations, whiteboarding sessions, workshops, proposals, etc.
• You will maintain high-level technical knowledge of the entire VMware Telco Cloud product lines by assisting in delivering Proof of Concepts and key engagements
• You will ensure a smooth handover to our services delivery team providing alignment between sales and delivery to assure customer satisfaction.
• You will act a as a key contributor to account strategy and planning aligning this with business unit strategies.
• You will provide feedback to Professional Services Engineering regarding current service offerings along with generating new ideas for new offerings based on your knowledge from discussions with customers
• You will be involved in industry events such as VMworld that help promote awareness of VMware’s services
• You will be coached and helped to author blogs, technical articles, and white papers
• You will be expected to travel up to 50% of the time across EMEA as the business requires
  
  

What is the leadership like for this role? What is the structure and culture of the team like?

Our Team influences the success of each VMware Telco Cloud solution selling and implementation. We are dedicated to the satisfaction and success of our customers and their strategy. We ensure that our customers are successfully implementing their business plans from early stages to adoption, and all the way to a fully functioning telco cloud software-defined solution.

We promote an inclusive atmosphere where your voice will be heard, and where you will be part of a fun, dynamic team working in partnership with each other.

The hiring manager for this role is Davide Roveran, Director WWPS Telco Practice EMEA. His 20+ years expertise has been built from the frontlines with multiple roles in technical solutions consultancy, solution architecture and customer management, having grown and managed different Professional Services organizations.

Davide’s management philosophy is about encouraging everyone on the team to be independent thinkers who feel comfortable sharing a different point of view and have fun working together. Davide looks for people who can think out-of-the-box and then execute on a good idea, people which are keen to grow in a very dynamic, challenging and multi-cultural environment.

The core team is made up of several Telco Architects and Senior Consultants located across Europe, Middle East and Africa. The team works flexible hours, arranging schedules to fit business and personal needs.

Where is this role located?

The location of this role is flexible within United Kingdom. Work will be done from an office some days during a week and other days from a non-VMware building.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
• Generous Time Off Programs
• 40 hours of paid time to volunteer in your community
• Rethink’s Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
• Wellness reimbursement and online fitness and wellbeing group classes
  
  

Category :Sales

Subcategory:Solutions Architect

Experience:Business Leadership

Full Time/ Part Time:Full Time

Posted Date: 2022-07-06

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