Technical Support Engineer, Specialist

Region NCE > SBU NCE Service > Performance Technical Support NCE
Performance Technical Support is a sub department of Technical Support NCE, which supports the On- and Offshore Service and Construction business with technical knowledge and acting as the link between VPS and the local regions.
The team consists of 6 team members, right now. The main area of support is improvement of the turbine performance, from an operational and technical point of view.

Responsibilities

• Creating mitigation actions to reduce LPF in close collaboration with the Service Region
• Supporting the Management with technical and operational expertise to improve the WTG performance
• Being the Link between VPS and Service and delivering product improvements from a Service point of view
• Implementing WTG performance improvement Projects on a global level
• Providing direct support to service technicians in troubleshooting stopped turbines for repair tasks via phone / ticket or on site and analyzing WTG performance
• Reviewing technical customer questions and reports, and providing answers and reports and presenting technical matters at customer meetings
• Ensure technical knowledge is shared within Technical Support and Service
  

Qualifications

• Technical degree or Bachelors or Master’s degree in the field of electrical or mechanical or marine engineering or equivalent
• Fluency in English, both verbally and in writing
• Good knowledge of WTG control systems (VOB, Toolkit, VTM, etc.)
• Working experience from the wind industry e.g. working as a service technician, commissioning super visor or installation supervisor
• Offshore knowledge is advantageous

Competencies

• Well-organized and methodical approach to your work and a pragmatical attitude to your problem-solving
• High attention to detail and a full commitment to quality
• Good communication skills and cultural understanding since you will work with many stakeholders from all over the world across the organization
• Good organizational skills and the ability to handle critical knowledge with confidentiality
• Flexible, pragmatic and solution oriented

What we offer
You will become part of a team of skilled and committed colleagues who are enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very exciting industry. We offer an attractive salary and benefits package.

Additional information
Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 8/8/2023

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.