Technical Support Engineer (Artificial Lift System)

Do you enjoy working with global customers to create innovative solutions?

Would you like the opportunity to develop your career with an Energy Technology company?

Join a team that delivers essential projects

As a global team, we design and deliver subsea production systems to control and monitor oil and gas extraction. Innovating in the energy industry, our subsea and surface pressure capabilities are industry-leading.

Partner with the best

The Lead Product Application Engineer has technical responsibility for defining solutions to satisfy customer needs from early engagement, FEED, or request for design of Upper Completion, AccessESP and Artificial Lift Systems. The role will work collaboratively with product line technical authorities and tender teams in developing solutions which are technically sound and commercially competitive in market place.

As Lead Product Application Engineer, you will be responsible for:

• 
  Providing technical expertise and developing technical solutions as part of the pre-ITO (requisition) process while interfacing with the regional commercial and technical teams.

• Documenting of technical specifications and costing elements for further contract execution phases.

• Supporting regional requests through the knowledge management system (TSP) and other systems as needed

• Providing technical assistance to regions in tender processes.

• Collaborating with technical training teams to maintain up to date educational material in order to improve application engineering training programs.

• Collaborating with product center & regional technical SMEs to innovate the product line technical position in the market to ultimately differentiate in front of customers.

• Supporting maintenance of Community of Practice to enhance application engineering knowledge sharing

• Assisting with product line technical support KPIs to drive on time response and improve ticket ownership.

• Crosstraining with other team members to improve knowledge skills in complex ALS applications and systems (i.e. HPump).

• Communicating across direct organization. Presenting to senior leaders in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.

Fuel your passion

To be successful in this role you will:

• 
  Have a degree qualification in engineering from an accredited university or college.

• Demonstrate experience in Completions system operations and/or Artificial Lift System technical support operations.

• Have a strong SAP (ERP) knowledge.

• Demonstrate knowledge with MS Office 365 software suites.

• Demonstrate experience with regional applications engineering to support development of global best practices and lessons learned.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• 
  Please discuss your preferred working arrangements with your recruiter during the process.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• 
  Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits.