Technical Sales Support Engineer

☞ TUV SUD Limited

View: 104

Update day: 07-05-2024

Location: Seahouses North East

Category: IT - Software

Industry: Electrical Electronic Manufacturing Mechanical or Industrial Engineering Staffing Recruiting

Position: Entry level

Job type: Full-time

Loading ...

Job content

Job Description

Job Description

This is an exciting opportunity to join our Technical Support Team in Machinery. Ensuring the workflow within our business is efficient and that our deliverables are expedited at the end of project completion are key to our success. To facilitate our growth strategy within our Machinery Division, we are implementing this new role.

As part of a team, you will be responsible for working with the various areas of the business to vet project reports prior to release to our clients, provide technical support and aid technical development of current and new employees. In addition to this key activity you will support activities which underpin our accreditation and testing activities. Main Duties & Responsibilities: Provide technical support to the commercial team to enable them to qualify enquiries and provide comprehensive quotations to our client base Support customers (as agreed with commercial team) with technical guidance and information required e.g Application Forms, which will expedite their testing and certification Review project information to enable projects to commence promptly Provide technical guidance and training to Technical Advisors to develop their competence Timely and accurate vetting of test reports, to ensure reports are compliant with client, regulatory and quality requirements covering regulatory requirements. Initiate improvements in key machinery compliance processes to improve delivery and lead-times. Conduct gap analysis for new specifications ensuring our Scope of Accreditation is current. Support the review and development of documentation which provides instruction to the engineers when conducting project work. To support the machinery division by delivering this work at peak periods, if required Measures & Benchmarks Demonstrate technical support to commercial team (work standard compilation /visits etc) Review of projects related to discipline prior to start date Record and troubleshoot issues prior to testing commencing Progress reports through the 4eye process to improve turnaround times Essential Criteria: HND (or equivalent) in Engineering or equivalent experience Practical experience of machinery compliance assessment in accordance with regulatory or discipline related specifications. Maintains a high level of accuracy and attention to detail Commercial awareness Compliance with using relevant business tools to role Practical experience of report vetting within a similar environment. Working knowledge of regulatory requirements Our core values are “Own it”, “Improve it” & “Make it Positive” - candidates who possess this mind set, and who look to continually strive for improvement, in both their direct and in-direct areas of responsibility are those who excel at TUV SUD. A good team player with a positive “can-do” attitude who actively and positively engages with colleagues with a proactive approach to change and self-development. An excellent communicator - written, face-to-face and by telephone. Self-driven and results orientated, leads by example
Loading ...
Loading ...

Deadline: 21-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...