Technical Business Analyst

Job content

Are you a skilled Technical Business Analyst looking to rise to a new challenge? Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are currently looking for a bright, enthusiastic, and driven candidate to join our technical services team as a Technical Business Analyst. If you are open to a new opportunity and would like to chance to work within an organisation which can offer competitive benefits and career progression, then this is the role for you. We are currently recruiting for a Technical Business Analyst to join our dynamic and growing team in Skipton, North Yorkshire.You will be working directly with our clients and business stakeholders to develop software requirements and enhancements. Your leadership and project management skills will drive positive change and success for our clients and our business. You are going to join an ambitious team that is a vital part of Pepper’s success, and we can’t wait to speak to you about what you can bring to this role. Your main responsibilities would entail: Working closely with clients and internal business stakeholders to understand, elicit, and develop requirements for client change requests Developing a deep understanding of current system behaviour to ensure optimal solutions are proposed in the responses and specifications Working closely with the development and testing teams to ensure the developments meet the specifications Managing the delivery of client change requests including client expectations, timelines, schedules, and delivery dates Updating the internal Change Management System to store all project change documentation and ensure it accurately reflects the status of all discussions, agreements, and any developments Authoring client-facing documentation to support the analysis of change requestsThis Technical Business Analyst role would suit candidates with skills or experience in the following areas: Change Management, Software Development, Business Analyst, IT, Change Management, Development, Processes, Residential Mortgages, Financial Services. Benefits Salary range is £52,000 - £60,000 per annum Private medical insurance Salary Sacrifice Pension matched up to 8% 25 days holiday plus bank holidays Season ticket loans Cycle to Work Scheme Discounts in local shops EAP Enhanced maternity and paternity Wellbeing days Volunteering days Eye care Payroll giving Reward and Recognition Program Relaxed dress code Discounted RAC vehicle breakdown Discounted gym membership Life Assurance Essential Skills An ideal candidate should: Analyse problems, think creatively, and make effective decisions in the appropriate timescale Be a strategic thinker with the ability to turn ill-defined opportunities and problems into clear strategic paths Seek opportunities for collaborating and sharing best practice to maximise the commercial potential Contribute positively through clear communication, personal impact, and behavioural flexibility Be able to create a positive atmosphere and influence clients and internal stakeholders to get things done Demonstrate strong influencing and negotiation skills, works well in a team, and can take the lead when required Have excellent analytical and abstract reasoning skills, plus excellent organisation skills Have proven experience of writing software specifications in a business environment Have experience of dealing directly with clients and managing key B2B relationships Have financial services experience About Company We currently operate in nine jurisdictions across the UK, Europe, and Asia Pacific, and have over US$50 billion in assets under management. We employ more than 1,100 people to look after 65 clients and 1,000,000 end-users - and we’re growing fast. Through heavy investment in tech-enablement and data and analytics, we are driving operational efficiency, empowering clients, and expanding our remit all over the world. Working across commercial and residential real estate, personal and SME loans, credit cards, asset finance and point of sale, our advanced credit intelligence platform enables us to arrive at the best solutions for our clients and their customers, and always pushes for the right outcome, whatever financial journey they’re on. As an employee of the Pepper Advantage community, you’ll be part of a unique global-scale data network, giving you access to all the latest market trends and opportunities. You have to be in it to get the full advantage