Team Member – Engineering and Security Co-ordinator

About Us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

• Deals with Lost Property enquiries and returns following the appropriate process
• Manage and monitor purchasing orders
• Liaise with suppliers and service providers for quotations, delivery dates and invoice queries
• Assists in communicating new policies and procedures to ensure awareness and adherence across all departments
• Assists with queries from associates, agency staff, suppliers and contractors, ensuring they are aware of internal procedures and are registered with the security office
• Supports the Director of Engineering and the Security Manager in promoting a strong team spirit and open communication within and outside of the Engineering and Security office
• Ensures guest requests are met in a timely and professional manner by the security and engineering team.
• Co-ordinates all engineering & security action plans and liaises with all departments to ensure full completion of tasks.
• Liaise with front office and housekeeping to ensure MQSA rooms are available
• Updates Hot Sos and issues tasks to engineers
• Maintains confidentiality when dealing with sensitive matters and documentation such as incident and accident reports
• Updates the Departmental wheel and attend meetings
• The registration of contractors / visitors to the hotel on entry and issuance of relevant access rights and ID cards
• Co-ordinates all security and engineering action plans and liaises with all departments to ensure full completion of tasks.
• Ensure there is continues flow of communication to and from departments and ensures all barriers are removed.
• Takes time to ensure that knowledge and understanding is on the same level throughout the department as well as within other departments.

What we need from you

This position requires a professional individual who is of an assertive and confident disposition, to primarily monitor both the associates and contractors who enter and exit the building. You will be required to possess strong administrative skills in order to manage the paper trail in these departments and maintain accurate records. Confidentiality and discretion is vital within the Security and Engineering departments as is enthusiasm and a welcoming approach to all individuals to the hotel.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.