Team Manager (Young Families)

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high- quality support we provide.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Homelessness and Prevention team as a Team Manager - Young Families

Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people
experiencing homelessness and who often have other support needs. Our services include hostels, young peoples’ accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

We have a fantastic opportunity for someone to join us in the position of Team Manager (Young Families)

Salary: £31,000 - £33,000 per annum

Location: Camden

Your responsibilities will include:

• Supervise a mixed staff team of 14 and ensure the delivery of a high-quality service to complex needs young parent’s in Camden.
• Provide support and advice to staff with their day to day work and manage performance issues when and if they arise. A level of flexibility is required as Artemis House is a High Risk Assessment Service, therefore hours may exceed that of 9am – 5pm, additional availability at evenings or weekends on occasion when dealing with incidents or service delivery
• Ensure regular team meetings are held and staff are informed about the organisation’s strategic goals.
• Hold day to day responsibility for rota cover and staff deployment.
• Ensure that all staff receive appropriate induction, training and development opportunities.
• Performance management including setting targets, monitoring and taking action to address any performance issues.
• Ensure the implementation of the support database and that appropriate records are kept.
• Participate in the management on call rota.
• Carry out regular audits of service provision including; health and safety.
• Liaise effectively with partner agencies and stakeholders to ensure referrals and assessment issues are dealt with in a timely fashion, and service utilisation is maximised.
• Ensure contract compliance, monitoring and service satisfaction
• Ability to promote customer involvement, choice and diversity
• Be proficient on electronic recording systems (CURA is the in house system).
• Actively promote the service to internal and external stakeholders.

We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.

The successful candidate will:

• Have relevant experience of working with young people and parents/families.
• Be adept at report writing for child focused meetings and professionals’ meetings
• Have experience in liaising with the professional network, including close liaison with Social Services, Youth Offending Team (YOT), family courts, and safeguarding teams.
• Have a good understanding of parenting assessments as well as early years foundation.
• Have experience and understanding of child development
• Have previous management experience in a social care setting
• Good knowledge of safeguarding procedures for adults and children
• Experience of working within an assessment and support planning process relevant to the customer group
• Experience of fostering and maintaining relations internally and externally

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Salary: £31,000 - £33,000 per annun

• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Apply today for a fulfilling career in our Homelessness and Prevention Team