Team Leader - The Cafe

☞ Tesco

View: 108

Update day: 11-05-2024

Location: Falkirk Scotland

Category: IT - Software

Industry: Retail

Position: Mid-Senior level

Job type: Full-time

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Job content

What’s in it for you

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::

  • Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
  • Request flexible working from day one
  • Retirement savings plan
  • Life Assurance
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
  • Uniform provided and policies to support you for all of life’s moments, big and small
  • Holiday starting at 28 days (Including Bank Holidays)
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.

About The Role

CAFE TEAM LEADER

Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day.

Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.

If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!



    • You will be responsible for

    • Motivating, supporting, and developing your cafe team to deliver exceptional customer service
    • Supporting your General Manager and deputising when needed
    • Coaching your cafe team to smash weekly targets
    • Striving to always do better for your guests
    • Knowing your Cafe Menu - being prepared to check and challenge all food and drink
    • Upselling the delicious menu extras and driving your team to do the same
    • Encouraging your guests to provide their valued feedback
    • Helping your team to make sure your Cafe stays clean, safe and legally compliant

    You will need

    • To be 18 years of age or older
    • Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc
    • Experience leading or coaching a small team
    • To be warm and engaging both with your team and your customers
    • To have a positive attitude with a passion for customer service
    • To be someone who thrives in a branded business, with set menus, food specs, etc.
    • The ability to coordinate multiple tasks in a fast-paced environment
    • To be an excellent communicator

    Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
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    Deadline: 25-06-2024

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