Team Administrator

Job content

An opportunity has become available for a Team Administrator to join our Mental Health Urgent Assessment Centre, our existing Psychiatric Clinical Decisions Unit, Health Based Place of Safety and Bed Management team. The post holder will achieve this by undertaking clerical / secretarial duties in support of clinical and non-clinical activity in the team, ensuring administrative support is available to all members of the clinical team as appropriate.

The purpose of the Mental Health Urgent Assessment Centre will be to offer a timely, high quality clinical assessments for those suffering from a mental health crisis. The service will aim to reduce A&E attendance for those who have no medical need to attend and provide patients with the right intervention at the right time to help prevent hospital admission and help keep people well in the community.

The Clinical Decisions Unit provides an environment and atmosphere that is conducive to enabling service users to access high quality thorough assessments leading to well developed, service user centered treatment plans. This will enable the service user to both manage their immediate crisis and support them into a (usually community based) pathway, leading to more robust recovery.

The Health Based Place of Safety Suite (136 Suite) provides a safe & therapeutic environment for service users detained under section 136 & 135 of the mental health

To provide a comprehensive, efficient and effective administrative and secretarial support to the clinical team. To provide a high quality and responsive liaison service to other managers, agencies and professionals within or associated.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

To provide a comprehensive administrative and secretarial service by preparing high quality correspondence.

Setting up and maintaining the office systems that allow accurate retrieval of information for the team.

To ensure that adequate arrangements are made and facilities are provided to enable the smooth functioning of meetings, e.g. book venues, refreshments, hotel bookings, attendance etc.

To attend and organise meetings as required.

Type correspondence such as assessment outcomes/GP letters/ forms, agendas, minutes, reports etc. some of which may be of a confidential and sensitive nature, from paper draft and audio tapes.

Distribute information within the Primary Mental Health Care Teams as necessary.

Receive and direct telephone calls and respond to enquiries for information from professionals and members of the public and to exercise discretion whilst dealing with matters of a confidential nature.

Liaise with colleagues from LPFT and with other agencies to deal effectively and efficiently with enquiries

Set up and maintain accurate filing and office systems.

Maintain and operate and bring forward system ensuring that items are brought forward at appropriate times to ensure deadlines are met.

Carry out miscellaneous office tasks such as filing, faxing, photocopying, ordering, petty cash and some reception duties

Clinical Audit – provide and assist in the provision of Audit Data.

Use databases and systems e.g. RiO, as required and accurately input to these systems.

Participate in the supervision process, receiving regular supervision and undertaking an annual appraisal.

To prioritise own workload and meet deadlines as required.

To assist in the general development of the department to the extent of recognising the need for flexibility and the willingness to take on other duties as they present themselves and are commensurate with the grade and responsibility of the post.

To provide cover during sickness and annual leave for other administrative staff.