Support Worker

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View: 106

Update day: 11-06-2024

Location: Coalville East Midlands

Category: Consulting / Customer Service IT - Software

Industry: Civic & Social Organization Nonprofit Organization Management

Position: Entry level

Job type: Full-time

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Job content

Please note it is a mandatory requirement to wear full PPE including a face mask for this role

Do you have a good understanding of housing related support and the benefits system? Have you got the passion, drive and enthusiasm to help families get back on their feet? Join our organisation as a Support Worker where we are passionate to make a positive difference to people’s lives.

Nottingham Community Housing Association (NCHA) is one of the largest locally based housing organisations in the East Midlands. Across the region we manage over 9,000 homes; house more than 15,000 tenants; provide over 1,500 bed spaces for people with support/care needs, in over 250 properties; and provide more than 500,000 hours of care and support each year. We are looking for a Support Worker to join the Housing Matters for Families team in Leicestershire.

At NCHA we aim to go above and beyond. Being a Support Worker is more than just providing care, you are enabling individuals to gain skills, confidence and the ability to live successful independent lives. Our Housing Matters for Families is a Floating Support Service for families who are at risk of becoming homeless in the Leicestershire area and who are in need of support to maintain their accommodation.

As a Support Worker, you will be required to work within the community and travel around Leicestershire to support service users in their own homes. Therefore a valid driving license and access to a vehicle is essential for this post. *Travel costs will be reimbursed if you have business insurance.Typical areas of travelling include Charnwood, Hinckley and Bosworth, Northwest Leicestershire and Blaby.

What We Require From You

Heaps of personality with a desire to really make a difference to people’s lives.You will have a good understanding of housing related support and knowledge and/or experience of working with vulnerable people due to the needs of our service users. As well as being a good team player, you will be able to work on your own initiative and be able to lone work when required. Good IT skills are advantageous as you will be expected to update service users records. If you enjoy working in a fast paced environment where no two days are the same, click apply!

Come and work for us and enjoy all these fantastic benefits:
  • A thorough induction into the service including shadow shifts to make you feel at ease!
  • c36.5 days leave a year with additional 2 days after 5 years’ service
  • Healthcare Cash Back Plan worth up to £875 per year on your routine healthcare costs e.g. Dentist, opticians etc.
  • Company Pension Scheme options with contributions matched by NCHA and includes life assurance cover
  • Enhanced maternity/paternity/adoption pay
  • Free enhanced DBS check where applicable
  • £250 for successful referral of a friend/family member to work at NCHA
  • Employee Recognition Scheme
  • Great learning & development and qualification opportunities
  • Discounts and cashback at major retailers
  • Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors
  • Overtime available
  • Opportunities to join several networking and support groups e.g. LGBT Ally, BAME Network, become a diverse champion etc.
  • Automatic pay increments every April following successful completion of probationary period.
  • Opportunities to attend colleague social events.

Working Days And Times

The role is primarily Monday to Friday 9am to 5pm - we offer a great work/life balance! However you will be expected to work flexibly on occasion which may involve working weekends and bank holidays when required.

Useful Information
  • View the full role profile in the document tab at the top of the page and refer to the About Me section to complete your application.
  • You will need to attach a CV in order to apply for this role.
  • All correspondence will be via your registered email address.
  • For more information about NCHA, please refer to the attached ‘Helping Our Customers’ and ‘Property Picture’
  • Previous Applicants need not apply.

All successful candidates will be required to take a numerical and literacy test prior to their interview.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Take a look at how NCHA is managing the risk of COVID-19here

Click here to return to current vacancies.
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Deadline: 26-07-2024

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