Support & Services Manager

☞ Ascent Flight Training

View: 104

Update day: 28-04-2024

Location: Sleaford East Midlands

Category: IT - Software

Industry: Flight Training

Position: Mid-Senior level

Job type: Full-time

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Job content

Location:RAFC Cranwell, Sleaford

Salary:£Competitive

Contract Type:Permanent

Closing Date:Monday 09 January 2023

A Little Bit About Us

Ascent Flight Trainingis an established, yet growing aerospace and training company which operates across the UK, delivering flying training services to the UK Government.

We want to attract and work with innovative, adaptable and proactive people to help us achieve One Mission as One Team.

We offer the opportunity to work in a flexible, dynamic and diverse environment within our Training Support Hub and on our operations sites.

You will bring expertise and fresh ideas to an environment where your contribution is really valued.

A day in the life of an Ascent Support & Services Manager

As Support & Services Manager you will be part of a diverse Support & Services function, embedded into one of our operational sites. In this unique role, you will have the opportunity as an independent team member to work closely with our customer, supply chain, and operational delivery team and make a significant impact to our business and services.

Within the site, you will build strong relationships built upon trust with our key stakeholders to ensure:
  • Safety of our combined operations;
  • Operational risk is effectively understood, managed, and mitigated;
  • Effective collaborative working to drive an enterprise safety and performance culture; and
  • Clear communication of successes, issues, risks, and opportunities based on objective facts.

More broadly, working as part of the Support & Services team, you will:
  • Support the wider team with the sharing of best practice across sites; and
  • Contribute to continuous improvement programmes to enhance the standardisation and effectiveness of our Safety Management and Quality Management Systems; and
  • And provide independent safety and technical support to our on-site operational teams.

What will make you successful?

You will already have a strong background in Aircraft Maintenance Repair and Overhaul or Continuing Airworthiness Management within a management or leadership roles and should have a detailed understanding and practical experience of Air Safety Management.

You will thrive in an environment where building trust and strong relationships is critical to obtaining transparency and an enterprise just and fair safety and performance culture. As well as being effective operating within a team, you will be comfortable working autonomously and retaining an independent perspective. You will have strong communication skills and the ICT literacy to develop clear and concise factual reports that can inform effective decision making.

And you will also:
  • Have experience of undertaking robust safety risk assessments, underpinned by data;
  • A thorough understanding of civil and military aviation, knowledge of CAP 562 Lft B-40 advantageous; and
  • Have accomplished planning skills and the ability to support collaborative plans in a complex environment.

What can we offer you in return?
  • Competitive salary
  • Equivalent to 25 days annual leave plus bank holidays (Extra days with length of service)
  • Private AXA health care for you and your family
  • Pension plan (Up to 6% matched)
  • Life Assurance (Up to 3 times your annual salary)
  • Flexible benefits (Buying and selling of holiday, BUPA dental, cycle2work scheme, retail discounts)
  • Enhanced maternity and paternity leave and pay
  • Enhanced company sick pay which increases with length of service
  • Employee Assistance Programme (24/7 free and confidential legal and wellbeing advice)
  • Annual reviews of your salary and individual learning and development plan
  • Mental Health Support and subscription to the Unmind platform for you and a plus one
  • Free eye tests for DSE users and money towards any subsequent corrective glasses.
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Deadline: 12-06-2024

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