Supplier Quality Engineer II

What we do:

We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:

Biamp connects people through extraordinary audiovisual experiences.

About our company:

• We’re growing. In the span of just four years, five companies have joined the Biamp family, increasing our product offerings and expanding our presence within the global market.

• We’re global. Installed in thousands of applications in over 100 countries, our products are supported by our employees located throughout 15 Biamp locations worldwide.

• We’re empowered. Joining a scaling company means employees have greater opportunities to gain experience while effecting genuine change within the organization.

• We’re cutting-edge (but local about it). Initial design, engineering, manufacturing, and testing are all managed within our own facilities, leading to shorter lead times, faster responses, and greater convenience for our clients overall.

Summary:

The Supplier Quality Engineer II drives continuous improvement and compliance with suppliers, designs and evaluates processes to eliminate recurrence of nonconforming materials and quality-related obstacles and leads complex projects across operational functions.

Essential Functions:

• Participate in supplier pre-ship reviews, quality audits source inspections and hardware acceptance, corrective actions, and foster continuous improvement with suppliers.

• Support part qualification and develop test plans to minimize risks when approving new suppliers, changes to existing parts, and new parts.

• Nonconforming Materials

• Champion nonconforming materials investigation and review. Contain, mitigate and resolve issues in a timely manner to ensure continuity of materials and products.

• Collaborate with Quality and Manufacturing Engineering to assess risk, develop and implement methods for control, and ensure specification conformance in an efficient manner.

• New Product Implementation and Change Management

• Participate in the evaluation of materials or processes, including risk analysis, to establish adequate controls to ensure the incoming material and services supplied are of the highest levels of quality and reliability.

• Support resolution of identified discrepancies from First Article Inspections, Engineering Change Orders and associated specifications for potential risks or changes to quality requirements.

• Corrective Actions and Continuous Improvements

• Champion the Corrective Action process, including thorough effectiveness verifications and documentation for quality records.

• Analyze production and service limitations and standards to recommend initiatives for improvement.

• Lead moderately complex continuous improvement projects, driving for demonstrable and sustainable results.

Secondary Functions:

• Collaborate with Engineering on production, inspection and test guidelines and recommend any new technologies, materials and capabilities necessary to meet new product demands.

• Perform other duties and assignments as directed to support the broad function and overall business goals and objectives.

Qualifications:

The successful candidate will possess the following combination of experience, knowledge and skills:

• Four (4) year BS degree in Engineering (preferably Industrial, Mechanical or Electrical), Acoustics, Physics or related field, with minimum of three (3) years’ experience in a manufacturing environment.

• Preferred manufacturing experience in Quality with application of statistical process control (SPC and Pareto analysis), risk management (FMEA/FMECA, Control Plan), design of experiments (DOE) and various quality system methodologies (ISO 9001, first article inspections, R&R studies, lean, root cause analysis, corrective and preventive actions, Six Sigma, etc.).

• Experience with ISO 9001, UL, CQC or similar certifications a plus.

• Strong project management and leadership skills, with demonstrable experience improving quality results in a manufacturing environment.

• Self-starter with the ability to quickly learn new processes with little guidance.

• Willingness to think outside of the box and adapt best practices to the growing environment.

• Specific Job Skills: Able to read and interpret engineering definition and specifications. Should have excellent PC skills, proficient in Microsoft Office with strong analytical, critical thinking skills and a proven ability to apply creative and innovate solutions to problems.

• Behavior/Work Management Skills: Ability to work in a dynamic environment with multiple priorities and shifting time requirements. Must be able to promote a participative, team-oriented environment, working with customers (both internal and external), all employees, Suppliers and others in a professional and respectful manner.

• Communication Skills: Excellent communication skills and be able to communicate clearly and professionally, both orally and in writing.

• Language Skills: Ability to read, analyze and write reports, business correspondence, work instructions and procedure manuals in English. Ability to effectively present information and respond to questions from groups of managers, customers, employees and vendors.

• Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to deal with several abstract and concrete variables. Ability to compile and present data in a format that facilitates information sharing and decision making.

Work Environment:

• Office and manufacturing environment.

• Must be able to identify and distinguish color and lift up to 50 pounds may with assistance.

• Some travel should be expected, occasionally one to two weeks a month, to suppliers (US and Internationally), other Biamp sites, locations and/or special training programs.

Benefits and Perks:

• Medical, Dental, and Vision

• 401(k) + matching

• Employer-paid base life insurance, short, and long-term disability

• Health savings accounts (with Biamp contribution) and flexible spending accounts

• Tuition reimbursement

• Discretionary profit-sharing

• Referral bonuses

Biamp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.