Supplier Manager

Job content

Supplier Relationship Manager

London, Staines, Brighton, Manchester, or Leeds

Flexible working options (up to 2 days WFH)

Permanent

Full time, 37.5 hr/week

Salary up to £60,000 DOE + fantastic benefits

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Our purpose has never been more important than during Covid-19. Our approach to keeping our people, customers, visitors and patients safe is clinically-led and in line with public health guidance.

We’ve implemented effective remote working/interviewing and safety measures across all our offices, care homes and clinical locations and we will continue to review our operating practices as the situation changes.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Supplier Relationship Manager, you will be responsible for maximising the in-contract relationship from Bupa’s strategic suppliers. Key activity includes, managing the supplier within Bupa’s Supplier Management Framework, ensuring compliance to Bupa regulatory obligations, reducing contract cost, and extracting value and building and maintaining strong relationships with suppliers to obtain optimum performance from the supplier.

What you’ll do:

· Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers

· Leading regular governance review meetings with strategic suppliers to review supplier performance against contract

· Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage

· Undertaking due diligence and assurance reviews with suppliers

· Resolution of operational and service incidents ensuring that root cause analysis is undertaken, and processes are amended/implemented where appropriate

· Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities

· Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk, and flexibility

· Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion

· Providing regular Management Information reports and updates to business stakeholders at all levels

What you’ll bring:

· Proven experience in contract supplier management

· Experience in managing supplier against the requirements set out in the FCA and PRA handbook

· Knowledge of working with and managing outsourced Service Providers

· A good knowledge of supply chain processes and the tools and techniques that can be used to improve them

· Good understanding of risk management frameworks and compliance activities

· Knowledge and experience of contract terms and conditions with an emphasis on drafting schedules

· Ability to communicate complex topics in efficient and effective manner

· Experience of building and maintaining effective relationships at all levels

· Strong negotiation skills

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Supplier Relationship Manager you’ll be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you’ve been.

This is where you’re going.

This is what we have belief in.