Supervisor - International Corporate Relations

Job content

A Little Bit About Us...

McDonald’s is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food and service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are passionate about modernising our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our outstanding team. Joining McDonald’s means thinking big every day and preparing for a career that can impact around the world. We are customer obsessed, committed to being leaders and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as an opportunity to have an impact on our customers, our people and our partners.

Company Vision And Culture…

Our Global vision is to build a better McDonald’s, we are working hard to be the best-loved restaurant company. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve:We put our customers and our people first

Inclusion:We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

The opportunity...

We are seeking a passionate communications professional to join the International Corporate Relations (ICR) team to help deliver timely, critical communications that support our markets around the world.

The ICR Supervisor will help create new and value-add ways of supporting markets with impactful communications and engagement, focusing predominately on managing the international and external reputation of McDonald’s International leadership, and will support storytelling across multiple platforms and to various audiences.

In addition to ongoing accountabilities, you’ll support various proactive and reactive projects that arise across our International markets.

Reporting into the Director, International Executive Communications, this role is part of the Global Impact Function whose mission is to make McDonald’s one of the most respected, trusted, and admired brands in the world.

What Will My Accountabilities Be...

• Assist with the management/use of internal communications platforms (including Poppulo),
• Creation of email messages, video scripts, PPT presentations but you will also have the autonomy to be innovative and creative, developing impactful content that delivers information to a range of key audiences.
• Project work relating to the support of International markets, including review/draft and approval of supporting materials such as key message documents, Q&A and other briefing materials for confidential announcements and business changes, both internally and to external audiences
• Support LinkedIn for International Market Leadership, aligning on timing and messaging that celebrates Market-based and Global Corporate acheivements
• Ensure consistency and accuracy of communications messages, and work with global teams to manage distribution lists and related protocols
• Support efforts to measure results of communication activities. Design new and impactful ways of sharing market highlights and creating visibility to best practices across international geographies
• Identify additional opportunities to source stories, share information, leading practices and program updates across all internal communications vehicles
• Support the team by designing processes for intelligence gathering, including identifying and documenting high-impact examples from market teams around the world to aid story telling
• Partner with other members of the International Corporate Relations Team on roll-out of key initiatives, and support peers with holiday cover, as well as providing market support on issues and crisis when needed.

Which team will I be part of...

The Global Impact Team brings together key functions across McDonald’s that are critical to achieving McDonald’s purpose to feed and foster communities, including International Corporate Relations, Global Communications, Government Relations & Public Policy, Ronald McDonald House Charities (RMHC), Sustainability and oversight for the company’s Corporate Philanthropy and ESG strategy.

The overall objective of the Global Impact Team is to elevate McDonald’s Corporation into one of the world’s most admired companies through superior business performance, enabled by world class talent, who embody McDonald’s values and are inspired to serve our communities.

International Corporate Relations (ICR) is responsible for comprehensive, market-level strategy to drive responsible business growth, strengthen and protect the company’s reputation and license to operate and help build brand awareness to drive trust and affinity.

What Background Do I Need To Have...

• Natural storyteller with excellent speaking, writing and editing skills; can easily simplify messages.
• Thrives in fast-paced environments. Is flexible, collaborative and deadline driven.
• Meticulous: thorough with the ability to plan, schedule and prioritize; handles time effectively with competing and concurrent priorities while adhering to standards and timelines
• A proactive and ready learner
• Comfortable working autonomously to a brief and have a tactical ability to deliver
• Attention to detail, an eye for design and strong organizational skills
• Familiarity with working in a global organization considered an asset
• Is open, honest and direct but tactful and respectful in communications style and approach.
• Highly proficient in developing content with Word, Excel, PowerPoint or equivalent applications.
• Position location is flexible, with preference to those based in London, UK