Store Manager

Job content

Have you ever thought of being a Store Manager?

Are you a good team leader?

Are you looking for a fun and flexible role enabling you to work within a fast-paced team environment?

Do you want to work for a growing company where there are endless progression opportunities for anyone who wants to grow and develop?

Come and join us today for a career, not just a job!

A great career opportunity to join the world’s largest pizza delivery company; a place where winning, service, quality and relationships are values that underpin all that we do.

The role of a Store Manager is key in supporting the franchisee to ensure the store is run efficiently and profitably in accordance with the company policies and procedures.

You will oversee the store in leading, coaching and inspiring all team members to ensure they provide total customer satisfaction and a great product at all times whilst controlling costs and building sales.

We’re looking for someone with proven management experience, ideally gained in the restaurant or hospitality sector.

A Store Manager role with Domino’s Pizza is rewarding and involves working flexible hours in a fun, team environment.

Role and Responsibilities:

• To set and implement standard operating procedures and the service standards of the store.
• Manage the pre-assigned staff for both front and back of house and to ensure that the agreed brand standards are achieved.
• Manage and motivate, recruit, train and develop staff according to company policies and employment laws.
• Manage the store’s crew in a way which encourages good working conditions, low staff turnover, and superb customer service.
• Responsible for human resource management including the implementation of Domino’s disciplinary procedures, dealing with grievances and conducting annual appraisals of staff.
• Manage labour costs and overheads, plan, forecast, and set budgets and annual sales targets whilst effectively monitoring and evaluating business performance as directed by the Sales Manager.
• Manage cash and payment systems in accordance with company-defined procedures and policies at all times with staff and customer safety treated with the utmost priority.
• Manage and maintain the effectiveness of IT and other essential instore systems and ensure that data is kept secure and confidential at all times.
• Plan, implement and effectively manage the marketing strategy and activities as directed by the Sales & Area Manager.
• Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers as directed by the Sales Manager.
• Manage, maintain and report daily stock of all food and beverage items and ensure that food deliveries are correctly checked, stored and entered into the computer system. Liaise with external agencies and authorities as necessary including PR, advertising, training, fire, police and local council health & safety inspectors.
• Manage health & safety, security and emergency systems, staff and customer awareness systems according to company policies and relevant laws.
• Liaise and utilise support from suppliers, merchandisers, and other partners as required. Attend meetings and contribute to the company strategy and policy decisions as required. Hold weekly review meetings with staff to review the previous week’s targets, sales and wage costs in addition to reviewing food spend.
• Develop personal skills and capability through ongoing training as provided by the company or company approved training providers.
• Attend managers meeting when required
• Achieve great OER scores whilst maintaining a minimum 3* average

• Conduct shift manager appraisals

• Ensuring great service

• Hiring, Interviews, Inductions

• Daily email checking and response

• ROTA and Labour management and evaluation

• Maintain store cleanliness

• Training/Coaching on a daily basis

• Monitoring and documenting of Bad/Void/Zero orders

• Report accidents/Car accidents with 24 hours

• Ensure 5* Pizza quality at all times

• Good understanding of handbook and contract

The Person:

Be experienced in a similar role in a fast-paced, high volume, retail food service restaurant at manager/assistant manager level.

Be able to demonstrate supervisory & leadership qualities.

Have the desire to progress to an Area Manager role.

Benefits

• Operational bonus if targets are met.
• Food discount.
• Company after year of employment with sacrifice to salary.
• Full paid training.

• 28 days holidays.

Salary

• Competitive salary that can be negotiated based on experience.
• Monthly operational bonus of targets are met.
• Annual bonus

Additional information:

This role can involve physical demands such as lifting, carrying and reaching.

The work conditions can often incur extreme temperatures during the winter and summer months with heat from the oven and the coolness from the walk in fridge, coupled with out door activities such as refuse disposal.

If you want to work in one of our stores, you’ll need to be a special type of person. We don’t allow just anyone to work with our customers. Our customers are important to us, so we look for people who can provide a great service and work in a team environment.

Working in one of our stores requires a special individual with very special attributes. We’re looking for someone who has:

A genuine smile

A confident ability to connect with our customers and make them feel valued

A clean and smart appearance

Ability to manage a team well and plan store operations.

Friendly, courteous, helpful and a good team leader.

Great communication skills

The ability to maintain our high standards of quality, service, delivery and cleanliness

High energy levels to “sell more pizza, and have more fun”

A positive impact on store operations

If you think you are the right person for the job, apply today

Job Types: Full-time, Permanent

Salary: £27,872.00-£36,946.00 per year

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Experience:

• Management: 3 years (required)

Shift availability:

• Day shift (required)
• Night shift (required)

Work Location: One location