Station Security Officer

☞ Carlisle Support Services

View: 108

Update day: 01-06-2024

Location: Runcorn North West

Category: Security

Industry: Regional Agencies

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Job content

We are looking for an exceptional Security Officer to undertake duties at Runcorn Train Station.

Shift:33 hours a week (Thursday to Sunday).

Key skills:

· You will need to hold a valid SIA Door Supervisor License

· Active, enthusiastic, and approachable as the role involves engaging with the general public, answering their questions.

· A desire to help people and deliver pro-active level of customer service.

· Excellent at conflict management and able to diffuse situations appropriately.

· You must have an excellent level of communication with a good command of the English language as you will be interacting with customers on a daily basis.

· Ability to write incident reports is essential.

· Having a driving licence and access to a car is desirable although not essential.

Please do not apply for this role unless you:

· Hold a current, valid SIA Door Supervisor Licence

· Can provide a full 5 years of work history without gaps.

· Have a flexible approach to working shifts including weekends.

Core duties and responsibilities of a Station Security Officer

· Maintain vigilance in order to anticipate and intervene in the event of acts of anti-social behaviour in accordance with company policy.

· Take appropriate action in dealing with and helping to prevent physical and verbal assaults on staff and customers and provide written reports as required.

· Assist in reducing crime, anti-social behaviour, and public order offences.

· Undertake and record all security searches as defined by the TRANSEC regulations where applicable.

· Be fully conversant with the local Emergency Plans for areas which you patrol.

· Actively engage with staff and customers, providing exceptional customer service.

· Always operate within the law, and professionally deal with any individual who refuses to act in accordance with the Railway By-laws and Conditions of Carriage.

· Ensure you act in a proactive manner in the performance of your duties and maintain your personal safety and that of your colleagues by making appropriate interventions, including calling upon the assistance of a competent person or emergency services where necessary.

· Report incidences through verbal and written means by using appropriate laid down procedures.

Expected Start Date: ASAP

Job Type: Full-time

Salary: £10.00 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • On-site parking
  • Referral programme
  • Sick pay

Schedule:

  • Night shift

Licence/Certification:

  • SIA Door supervisor licence (required)

Shift availability:

  • Night shift (required)

Work remotely:

  • No
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Deadline: 16-07-2024

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