Specialist Invoicing Manager- Altrincham

Job content

Specialist Invoicing Manager- Altrincham
Salary Negotiable
City and County Healthcare Group is one of the largest providers of community-based social care services in the UK. Every day, tens of thousands of people with care needs are supported to continue living independently at home by our operating companies. To support the great work, we do we are looking for a Rates Supervisor to join us in our Altrincham office. The successful candidate, will ideally have domiciliary care experience, be able to work independently and collaboratively.
We are now looking for an experienced Specialist Invoicing Manger to join the team. The purpose of the role is to manage the day-to-day delivery of the company’s invoicing and cash collection processes ensuring accurate and timely billing for allocated companies, contracts or client groups.
Supports the planning and management of resources and billing processes to deliver a seamless Accounts Receivable service for the City and County Healthcare group.

Responsibilities

Managing and coaching a team of supervisors & Credit Controllers, including recruitment, 1-2-1’s, managing absence, performance and training new starters Supervising the daily Accounts Receivable operations Overseeing the timely and accurate generation of sales invoices Managing the credit control for a specific group of companies or contracts’ invoicing, including the review of delinquent overdue accounts Monitoring and reporting debtor days by Operating Company and/or contract and providing regular Aged Debt Reports Issuing corrective credit notes with the appropriate levels of approval and maintaining an appropriate audit trail for any credit notes issued Overseeing the accurate and timely creation of new customer accounts, contact details, payment and credit terms etc. Ensuring that cash allocations to debtor accounts are processed within the agreed service levels Working to monthly deadlines to ensure a timely Accounts Receivable close within the month-end process Reviewing, developing and maintaining all relevant Finance policies for the Specialist Invoicing Department Liaising with the Operations teams to resolve queries on customer accounts and escalate issues where necessary Ensuring all necessary paperwork is retained securely and compliantly Proactively developing and implementing new processes to improve cash collection and streamline the credit control processes To be a key stakeholder within the Model Branch rollout project to ensure a smooth transition, without payment delays
Person Specifics
A strong working knowledge of Accounts Receivable and Credit Control Experience of managing a team, coaching where necessary to ensure delivery to deadlines or achievement of key performance indicators Confident, resilient with experience of working in a fast paced, high volume transaction environment Experience of dealing with large and complex billing facilities The ability to prioritise effectively, solve problems and remain calm and professional under pressure High level of accuracy and attention to detail Proficient with Microsoft Office (Word, PowerPoint, Outlook and strong Excel skills, in particular VLOOKUP) Able to confidently communicate effectively at all levels of the business and build strong relationships with internal and external key stakeholders Able to question, identify opportunities to, assess and improve processes, applying a continuous improvement approach
Desirable
Experience of working in a Branch or network organisation, across a significant geography Experience of using Access Dimensions software CICM qualification
City and County Healthcare Group is an equal opportunities employer.