Social Media Manager

About us:

Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Gino D’Acampo and our Bar & Grills.

We are key players in the premium-casual dining market with a stellar reputation as one of the best companies to be part of in our industry.

Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit”

Role:

We are looking for an experienced Social Media Manager to be responsible for developing, guiding and monitoring our brands presence across multiple social media platforms. This will include strategy development, campaign management, networking and content creation direction.

Responsibilities:

• Developing social media strategies with the aim of increasing brand awareness and customer engagement
• Analysing the long-term needs of the company’s social media strategy and offering weekly & quarterly reports to the management and executive teams, outlining any necessary changes required to the overall digital marketing plan
• Working with the design team to create captivating content for social media sites, including writing post content that is on brand.
• Developing and overseeing competitions and campaigns to draw attention to a brand
• Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI)
• Supporting guest relations with customer feedback monitoring and responses
• Liaising with other departments and creatives to create a holistic and effective social media marketing strategy
• Staying up-to-date with the latest social media trends and digital technologies

Attributes:

• Extensive experience in working with various social media platforms
• Proven ability to improve brand presence and share of voice on social platforms.
• Great communication skills in order to liaise with multiple stakeholders, creatives and departments
• Good networking skills to form relationships with influencers and other key players
• An ability to multitask and perform under pressure
• The ability to think strategically and creatively
• Solid knowledge of relevant operating systems and software programs
• Previous experience in hospitality industry preferred but not essential

Benefits:

• 20 days annual leave, plus bank holidays
• Employee Gold Card, which gives 30% off at any Restaurant Bar and Grill, Piccolino, Bank and Gino D’Acampo restaurants
• Employer 3% contribution pension
• 10% Iceland discount card
• 25% Next discount at Manchester Arndale
• Access to up to 40% of earnt wages and financial wellbeing tools through our partners at Wagestream
• Opportunity to achieve external and industry recognised qualifications