Social Care Officer

☞ HancoxRead Recruitment Ltd

View: 106

Update day: 11-06-2024

Location: Oldbury West Midlands

Category: Other IT - Software Executive management

Industry: Nonprofit Organization Management Staffing Recruiting Government Administration

Position: Entry level

Job type: Full-time

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Job content

Job Title: Social Care Officer (3 Month Contract) Location: B69 - Oldbury (currently WFH) Salary: £12.95 p/h Working Week: 37 hours per week, Mon-Fri We have teamed up with Sandwell Council to help the recruit 15 Social Care Officers for the Covid Response Team. As a call handler, you will take and receive calls from vulnerable people and families affected by the pandemic throughout the winter period where alternative sources of assistance may be unavailable. Induction and on the job training will be provided for this role. You will be required to work from home and a laptop will be provided. Duties & Responsibilities
  • Assess physical, psychological, educational and employment needs, taking into consideration all aspects of the home and local environment, social events and family relationships.
  • Work from a prepared script as a guide, however you will need to be enquiring and probe to establish more information.
  • You will be a decision maker when assessing eligibility for grants, for example. Experience of eligibility testing would be advantageous.
  • Liaise with other parts of the organisation.
  • Liaise with families and adults daily via telephone, establishing their basic needs.
  • Experience of having difficult conversations and dealing with challenges, whilst at the same time being sympathetic. Skills & Experience
  • GCSE English and Maths or equivalent qualification.
  • Previous experience working within a children’s or adult social care environment; or experience working with welfare rights, benefits or housing would be an advantage.
  • Excellent communication skills, both written and verbal, as you will be required to interact with a range of people.
  • An Enhanced DBS check is required for this role. Contact Please apply via the link and one of the team at HancoxRead Recruitment will be in touch
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    Deadline: 26-07-2024

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