Site Quality Manager - Chatteris

☞ ALS Food & Pharmaceutical UK

View: 102

Update day: 07-05-2024

Location: Rotherham Yorkshire and the Humber

Category: Quality Assurance / Quality Control

Industry: Food & Beverages Staffing Recruiting Financial Services

Position: Mid-Senior level

Job type: Full-time

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Job content

About The Position

This position is responsible to ensure the Chemistry departments are in compliance with the Quality Management System in place and to enforce the best technical service to clients.

This includes implementing and ensuring compliance with the documented quality system, resolving internal and client data technical / quality issues in conjunction with Laboratory Managers, reviewing quality control data for trends, responding to client’s technical concerns and proactively reviewing laboratory processes for improvements.

Specific Responsibilities - But Not Limited To
  • Manage day-to-day activities of the Quality Management team.
  • Train new staff and manages training records.
  • Prepare and deliver performance reviews, actively manage employee performance.
  • Communicate and ensure adherence to ALS employment and safety policies and procedures.
  • Ensure the accuracy and integrity of the records and systems in place.
  • Ensure the maintenance of the Equipment database and the QMS database.
  • Perform new staff quality orientation / induction
  • Chair technical and quality meetings, including the yearly quality management review.
  • Review updates and manage distribution of quality documentation to ensure compliance with internal and external requirements as per the ALS procedures.
  • Manage the site accreditation including extension to scope, liaising with accreditation bodies, scheduling audits and resolving non-conformances.
  • Manage external inspections / visits, liaising with clients / suppliers, scheduling audits and resolving non-conformances.
  • Proactively review procedures and processes and provide input on their quality and reliability to the laboratory.
  • Investigate and resolve client technical concerns while proactively managing escalations.
  • Communicate with clients on investigation outcomes.
  • Assemble summary reports on multiple, serious and/or systematic errors, and on complex investigations and corrective actions for clients and/or management.
  • Agree laboratory corrective actions resulting from technical investigations.
  • Ensure the review of quality control data for trends, biases or problems.
  • Ensure validation procedures are completed for new and existing analytical methods.
  • Act as a liaison between external auditors and ALS laboratories
  • Follow up on audit action items, review audit results for recurring issues and ensure timely resolution of identified issues with local management.
  • Manage validation work at Group level when required.
  • Liaise, communicate with, and advise the senior management when required.
  • Work closely with the Compliance Manager - Food & Pharmaceutical, Food Microbiology Quality Manager and Pharmaceutical Quality Manager when required.
About You

The ideal candidate would have:
  • B.Sc. in Sciences.
  • Minimum 3-5 years of experience in a quality department.
  • Previous supervisory experience required.
  • Previous customer service experience preferred.
  • Track records on delivering projects in time.
To be successful in this role you will also be:
  • Excellent computer skills including MS Excel and MS Word.
  • Excellent command of the English language, both verbal and written communication skills.
  • Excellent clerical accuracy; very high attention to detail and methodical approach to the task.
  • Knowledge of analytical procedures, analytical and quality systems.
  • A confident, personable, people–oriented personality.
  • Knowledge and experience with basic statistics.
  • Ability to effectively handle escalations and time critical issues.
This is an excellent opportunity for a motivated and skilled person looking to develop their career in an international company. Attractive remuneration and benefits can be available dependant on performance.
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Deadline: 21-06-2024

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