Shop Manager (37.5 hours)

SALVATION ARMY TRADING COMPANY LIMITED

View: 104

Update day: 28-05-2024

Location: Kirkcaldy Scotland

Category: Sales

Industry: Retail

Position: Mid-Senior level

Job type: Full-time

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Job content

37.5 hours

The Role

We are looking for a talented retail Manager. Whether you have a commercial or charity retail background, as long as you are committed to our causes and have the enthusiasm, energy and the drive to ensure our customers and donors receive the customer experience they deserve, we are interested in hearing from you.

As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling.

In addition to a number of paid employees you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve.

The Ideal Candidate Will Have

A passion for charity retailing

Excellent customer service skills

A flair for window dressing and display skills

Previous Operational/retail Management Experience Preferred

The ability to lead a team to achieve targets

A good level of literacy and numeracy skills together with basic IT skills.

A commitment to the ethos of The Salvation Army

About Us

Salvation Army Trading Company Ltd is the trading arm of The Salvation Army in the UK and Republic of Ireland. We were established in 1991 to help fund The Salvation Army’s vital work with vulnerable people in the UK, and today we raise money and encourage reuse and recycling through over 240 charity shops and donation centres, and a nationwide network of around 8,000 clothing banks.

We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. Our work extends to different markets through other divisions, supporting our parent church and charity and music interests in the UK and internationally. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.

Our core purpose is ‘enabling mission and providing resource to help the work of The Salvation Army’ which we do following our values: Compassion, Accountability, Respect, Equality.
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Deadline: 12-07-2024

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