Service Support Co-ordinator

☞ i2i Search and Selection Ltd.

View: 102

Update day: 07-05-2024

Location: Witney South East

Category: IT - Software

Industry: IT Services IT Consulting

Position: Entry level

Job type: Full-time

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Service Support Co-ordinator

Witney

£21,000 - £25,000

If you have a flair for working with people, a keen interest in technology and problem solving, then you may want to read on!

FULL TRAINING WILL BE PROVIDED on the organisations managed services, administration processes and reports.

This position will suit you if you’re an enthusiastic and self-motivated person who has the desire to learn and develop technical skills.

In this role you’ll become part of the organisations’ first line support, managing, and resolving incidents in all aspects of communication and IT. You’ll be the first point of contact for customers providing “First touch” fixes such as password resets, minor programming, deployment of new users etc.

What do you need?

  • Excellent communication skills, written and verbal
  • 1 year + in a customer facing role, either face to face or remotely.
  • Experience with Microsoft Office applications.
  • Experience in a technical role. (with a managed service provider is advantageous).

What do you get?

  • A great office in central Witney with free parking.
  • Training programs, to include leading industry courses and apprenticeships at all levels.
  • £21,000 - £25,000 salaryand holiday allowance, including a day off for your birthday!
  • Medical Insurance
  • Gym membership

For immediate consideration and more information, please apply here and I’ll be

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Deadline: 21-06-2024

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